"Pool was nice and relaxing, but hot tub was cold. Gym hours are good, although a weight machine is not working properly. Staff was very helpful and friendly. The breakfast buffet is over 700 pesos but it was really good."
"One of the best hotels we have stayed in. It has everything we needed for a comfortable stay. All the staff are exceptional, very helpful and willing to assist at all times. Service is top tier. We will definitely be back in the future."
"After staying at Shangri-La The Fort on multiple occasions, I can honestly say the Grand Hyatt is a much nicer place to stay. The biggest difference is the facility. The Grand Hyatt looks really nice and taken care of. The amenities are great as well. The only thing I wish they had was a bigger gym. The location is also exceptional. Moving forward it looks like the Grand Hyatt is where we will be staying when we visit Manila and want to be around shopping centers."