"Conveniently located among shops/eateries at Greenbelt. Very professional and friendly staff. Well maintained and large rooms. One of the best breakfast buffet spreads in Manila. Bar drinks could be improved to be more special."
"We started this about 5 years ago,when we come to manila,we meet my daughter and the 2 grand kids,they LOVE the pool,hard to get them out of it.Last night without us saying anything,on their own, went to bed ,no tv,no I'm not tired,Both said ,they needed rest for to days pool time, easy check in ,staff helpful ,breakfast NICE,room Nice ,not far from places to eat at Mall of Asia.Great easy weekend with the family,"
"Staff is so great! From the beginning with Awi and room service delivery with Carl and guest services with Lovely and room service and restaurant host Angelina and server Jell and of course Nathan my housekeeping attendant. They made such an impact on my experience and stay I remembered all of their names because that’s how personable it was for a solo male traveler. Please thank those guys personally and for me and recognize their exemplary service because they are truly what makes this hotel great. The people. Thank you"
"Truly i was expecting more out of The Makati Shangrila experience. I am well travelled globally. The fancy cost and rooms did not even came close to my expectation. I am willing to pay for a fabulous experience, but was not worth the hype. I will try some other place in the future."