"Bad experience "

"good "

"They overbooked knowingly for a huge concert and cheer weekend. Didn't get into our room until after 5PM, 100+ more people in the lobby waiting for their rooms, the only place to get ready for the concert we came to was in the bathroom with 50+ other upset guests. The staff was kind and tried to be helpful but the fact of the matter is there wasn't enough rooms, the rooms weren't cleaned in time and they basically said the only thing i could get back was they could add the hour i wasn't in my...