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"Excellent staffs and super friendly ppl. Love everything about the area. "

"We returned here after staying here last year because we really enjoyed our previous experience. Our room was spacious and even though we did not have a full river facing view, it was still quite scenic. Last year, we visited during the Sakura season and it was beautiful. "

"This was a beautiful stay. Very clean, great amenities. The location is very close to the pirate boat cruise and the ropeway. "

"Staff was excellent. Free breakfast 👍 Room was bigger than expected. "

"Plenty of free parking. Modern design and amenities. Contactless check-out via a machine is available "

"The food is really good.Staff not really friendly "

"The spa on the top floor was great"

"Nice new hotel …so close to all Hakone and lake Ashi have to offer."

"There really isn’t anything nearby our hotel. no convenient store. It is very quiet and peaceful. Be mindful of this before you book in Gora Otherwise this place is exceptional. It is very clean. We were stunned by the interior design and lighting design. Everything feels brand new including both main building and Ayakan, which is where we stayed. Dinner were 6 course meals. Food came very fast and we have our next course within seconds of finishing our previous course. Would "