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"The hotel's proximity to both the old town and the Guggenheim museum makes it the ideal location. When it came to checking in and out, the staff was all welcoming and accommodating. Our room was neatly maintained, quite large, and had a very comfortable bed. However, because the shower's drainage was a little plugged, we had a minor issue. Even with this minor issue though, we had a pleasant stay."

"Great city centre hotel. But the underground car park can be hard to find for the 1st time and it is also very tight so may struggle with a bigger car or SUV. The hotel doesn’t have a bar area as such but more of a social meeting area with waiter service to the table or sofa. There is also an outside patio area I believe as well. Didn’t try breakfast as I had to leave early every day. Did try room service and the food was great. Would recommend and stay here again myself. "

"Great location. Clean rooms. Would stay here again in the future. "

"Very good value with breakfast included and transportation to the airport "

"As much as possible, stay away from rooms fronting Calle Rodriguez Arias as youth gangs congregate there starting at 11pm and staying till 6am. They get so loud with all their shouting and loud talking that it will ruin your sleep. Other than that, we had a pleasant stay."

"First room was great but very loud as next to street, the switched me too a higher level but room was a level lower The restaurant is amazing Great location "

"Great staff "

"Our room was very clean and spacious with comfortable bed and good tea/coffee-making equipment. The bathroom had plenty of space for 2 people. Loved the toiletries provided with product type clearly labelled. Also pleased to see that they didn’t change our towels because we hung them up (too many other hotels ignore their own requests). The staff were very friendly and helpful. There were bars and restaurants just outside the door and it was a short walk to the river. Our car was parked in a safe parking station about 10 mins walk away. "

"Lovely room, great service. My only small complaint is the restaurant opened at 8.30 pm"