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"Pleasantly surprised by this hotel, reception area always smelt lovely and the room was surprisingly quiet, no noise from other guests at all. Staff incredibly helpful, really can’t fault it. "

"I've stayed here before and I knew how appropriate this hotel was for me. Staff 100%. Meal options excellent. WOTIF? Not so good. Two amounts were taken from my account. You can only contact Wotif by email or chat. Waiting time ok compared to banks and internet providers but the chat itself was disruptive. I had to upload proof of the double dipping to my bank account and the chat upload wouldn't accept the upload despite being around 186k. Very frustrating to the chat agent and myself. Several attempts over 15-20 minutes meant the chat dropped out due to my failed responses. I phoned Mercure who rightly said they couldn't assist but they only had one booking. "

"Great place for beach and shopping "

"Lovely stay, very happy, clean and comfortable "

"Self contained unit with access to restaurant and bar. Pleanty of activities for people to do."

"The location is excellent. 4 mins walk to the wharf, heaps of cafes & restaurants nearby. The Jacuzzi next to the pool is amazing."

"Receiving warm cookies on arrival was a lovely gesture and fabulous first impression. The room was spacious and had everything we needed. "

"Comfortable bed with beautiful views in a quieter part of Caloundra"

"Vida Restaurant was awesome "