"The property and service exceeded my expectations. The only shock and disappointment was how a hotel could get permission to gut the interiors of several historic, heritage buildings in a conservation zone in a city with Unesco world heritage site status. Very sad."
"Just keep in mind about your guest when they check in and when they ask for a room extended time to honor it till the guest leave the room. Another thing is to not disturb a guest till it’s time to check out. Be mindful.
Other then that everything else was wonderful.
The restaurant has a lot of variety and has reasonable pricing.
Room are excellently bright and fresh with a balcony view. I am delighted and hope it will always be like this.
Thank you"
"Room was clean and neat. Staff attended to minor trouble shooting promptly. Unfortunately there was sewage stench from the toilet and probably a damage pipe from construction works on hotel extension."