"Great room with super-comfy bed and linen. Only downside was there was no view, but apart from that, really great and spacious room. Room service was always prompt and friendly. The staff in general were very helpful and made the stay a great one. Great location add there is a shopping center nearby and nightlife area in walking distance."
"Truly i was expecting more out of The Makati Shangrila experience. I am well travelled globally. The fancy cost and rooms did not even came close to my expectation. I am willing to pay for a fabulous experience, but was not worth the hype. I will try some other place in the future."
"staff are nice. Bathroom floor a bit sticky which is not abnormal in the tropical area but would be better to improve. Swimming pool and gym are nice. Very good location, value for money."
"All staff were very helpful, friendly, kind and polite including Thomson, the night duty dog and Panther, the day guard dog. Jaja at the front desk is excellent.
The room is very spacious and has everything we need. They provide drinking water every day."