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Matan Ka'an hotel

3.0 star property
Hotel with a rooftop terrace, near Costa Maya Port

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Photo gallery for Matan Ka'an hotel

Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Interior
Front of property - evening/night
Interior
Superior Room | 1 bedroom, premium bedding, free WiFi

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, free WiFi

Superior Room

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | 1 bedroom, premium bedding, free WiFi

Standard Room, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, free WiFi

Premium Room

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room Standard

1 bedroom, premium bedding, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Room Superior

1 bedroom, premium bedding, free WiFi

Room Superior

  • Sleeps 4

About the neighborhood

Map
Calle Huachinango S/N, Mahahual, QROO, 77976

What's nearby

  • Mahahual Beach - 2 min walk - 0.2 km
  • Mahahual Lighthouse - 18 min walk - 1.5 km
  • Dolphin Discovery - 6 min drive - 3.5 km
  • Maya Water Park - 6 min drive - 3.9 km
  • Maya Chan Beach - 14 min drive - 7.0 km

Restaurants

  • ‪The Krazy Lobster - ‬5 min walk
  • ‪Malecon 21 - ‬4 min walk
  • ‪Yaya Beach - ‬1 min walk
  • ‪Nohoch Kay - ‬3 min walk
  • ‪Machos Bar - ‬7 min walk

About this property

Matan Ka'an hotel

Hotel near Costa Maya Port
You can look forward to a swim-up bar, a rooftop terrace, and a coffee shop/cafe at Matan Ka'an hotel. Treat yourself to a massage or other spa services. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and a swim-up bar
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A front-desk safe, luggage storage, and smoke-free premises
  • A 24-hour front desk and concierge services
Room features
All guestrooms at Matan Ka'an hotel offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 200 to 250 for adults and MXN 200 to 250 for children
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 200 to 250 for adults, and MXN 200 to 250 for children
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an hotel Hotel
Matan Ka'an hotel Mahahual
Matan Ka'an hotel By Guruhotel
Matan Ka'an hotel Hotel Mahahual

Frequently asked questions

Does Matan Ka'an hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Matan Ka'an hotel pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of MXN 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at Matan Ka'an hotel?

Matan Ka'an hotel doesn't offer parking.

What time is check-in at Matan Ka'an hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Matan Ka'an hotel?

Check-out is at noon.

Does Matan Ka'an hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Matan Ka'an hotel located?

Situated near the beach, this hotel is within 1 mi (2 km) of Mahahual Beach and Mahahual Lighthouse. Costa Maya Port and Maya Water Park are also within 3 mi (5 km).

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Matan Ka'an hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 299 out of 685 reviews
Rating 8 - Good. 254 out of 685 reviews
Rating 6 - Okay. 94 out of 685 reviews
Rating 4 - Poor. 22 out of 685 reviews
Rating 2 - Terrible. 16 out of 685 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance.
Stayed 2 nights in May 2025

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at this hotel Always a pleasure
Stayed 5 nights in Jan 2025

8/10 Good

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent near the beach very clean friendly staff.
Stayed 1 night in Jul 2023

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel one short block away from the malecon and the beach.
Stayed 3 nights in Jan 2023

8/10 Good

Jasky Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 11 nights in Jan 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Visual architecture is beautiful...very organic looking ! Located close to everything in the town, playa, malacon...easy walks...plenty of eating places. Parking is mostly on street but, easy to find and safe. Clean linen everyday...big walk-in showers...artistic ceiling treatment. Cons: Rooms are sparse and, unfortunately, bathrooms smelled slightly of sewer. Overhead shower spray was weak, irregular, and non-adjustable;
Stayed 6 nights in Mar 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. The pool is clean and refreshing. Walking distance to beach and local food.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and a lot of dinning options. Love it
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Disliked: Staff & service, property conditions & facilities

Basic hotel

Basic hotel - the management and staff do the bare minimum
Stayed 1 night in Nov 2023

10/10 Excellent

Stas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all around and especially front desk are amazing and wonderful hosts. I will return
Stayed 1 night in Mar 2023

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was they don’t provide beach towels

6/10 Okay

Isela

Disliked: Amenities, property conditions & facilities
It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location
Stayed 1 night in Sep 2024

6/10 Okay

Angel

Liked: Staff & service
The hotel is well located and comfortable, but there are many details showing a lack of general care. For example, there is no bidet in the bathroom as shown in the photo; instead, there is a tile covering the drain, and the pipe is still there.
Stayed 1 night in Jan 2025

8/10 Good

Stefany

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 5 nights in May 2024

6/10 Okay

Sari

They don’t have a clue of what service means!

I have stayed at this hotel three times in the past. Their new management sucks!
Stayed 3 nights in Mar 2024

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back.
Stayed 4 nights in Jul 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and had lots of closet/drawer space. The pool was great to have for cooling off. Great atmosphere for hanging out around the pool/library/outdoor picnic area. The restaurant is a bit underwelming. Open for breatkfast only until 11:30 a.m. Food was ok but not much to write home about but there are tons of options nearby. About a football field from the beach. Hotel is on a corner where the breeze comes up from the ocean which is nice. Good value for our $ for sure.
Stayed 10 nights in Mar 2024

6/10 Okay

Eloisa

Liked: Cleanliness
Our family really enjoyed the pool. The rooms were great but could use a bit of maintenance and updating, specifically the shower heads. We’ve frequented this area and something we didn’t enjoy this time was the amount of trash surrounding the hotel. On one of the times we were exiting the hotel, we witnessed a stray dog pooping on the hotel name sign.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jose Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there. So I do not know why I am getting a survey
Stayed 2 nights in Mar 2024

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stuff ask us ti leave hoyell room 30 minutes befor noon time, othere included servive never wore offer
Stayed 1 night in Feb 2023

8/10 Good

Susana

Liked: Cleanliness, property conditions & facilities
They don’t have fridge in the rooms
Stayed 4 nights in May 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking and no elevator. Our room was on the third level and it was tricky to go up and down the spiral stairs.
Stayed 1 night in Jul 2023