"Family room sofa beds were broken advised a double but very small, and dirty. No hot water. The housekeeper was waiting to service the rooms at 9am and breakfast had finished."

"The staff were very friendly and the location was great! We visited during an extreme heat wave and unfortunately it was uncomfortable sleeping. The staff provided a room fan when we requested, but unfortunately the 2nd floor was an oven. This is no fault of the staff or property, it was just an anomaly of the weather."

"Worst night sleep I’ve ever had staying in an hotel, bed was terrible. Disappointed for price paid"

"Building was very clean and organised, staff very friendly and welcoming. It was a very warm day and the only fan we had was broken, and no other fans to be used, (a minor issue) but only thing that stopped 5 stars :("