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Gateway Madurai

4.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Gateway Madurai

Reception
Children's area
Spa
Premium bedding, memory foam beds, minibar, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Parking included
The current price is SAR 337
SAR 398 total
includes taxes & fees
24 Jul - 25 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View | Garden view

Junior Suite, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, memory foam beds, minibar, in-room safe

Premium Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Colonial with Private Sit Out)

Room (Colonial with Private Sit Out) | Premium bedding, memory foam beds, minibar, in-room safe

Room (Colonial with Private Sit Out)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Heritage)

Premium bedding, memory foam beds, minibar, in-room safe

Room, 1 King Bed, Garden View (Heritage)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Garden View

Luxury Suite, 1 King Bed, Garden View | Premium bedding, memory foam beds, minibar, in-room safe

Luxury Suite, 1 King Bed, Garden View

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Colonial)

Premium bedding, memory foam beds, minibar, in-room safe

Room, 1 King Bed, Garden View (Colonial)

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View (Colonial)

Premium bedding, memory foam beds, minibar, in-room safe

Room, 2 Twin Beds, Garden View (Colonial)

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Garden View (Heritage)

Premium bedding, memory foam beds, minibar, in-room safe

Room, 2 Twin Beds, Garden View (Heritage)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Garden View

Premium bedding, memory foam beds, minibar, in-room safe

Premium Room, 2 Twin Beds, Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Map
Number 40 T P K Road, Madurai, Tamil Nadu, 625004

What's nearby

  • Sri Subramanya Swamy Temple - 4 min drive - 4.3 km
  • St. Mary's Cathedral Church - 7 min drive - 5.3 km
  • Thirumalai Nayak Palace - 7 min drive - 5.0 km
  • ISKCON Madurai, Sri Sri Radha Mathurapati Temple - 7 min drive - 5.4 km
  • Meenakshi Amman Temple - 7 min drive - 5.4 km

Getting around

  • Thiruparankundram Station - 7 min drive
  • Madurai (IXM) - 30 min drive

Restaurants

  • ‪Mugandbeans - ‬19 min walk
  • ‪KFC - ‬12 min walk
  • ‪Vista - ‬15 min walk
  • ‪Vaigai Hall - ‬15 min walk
  • ‪Gad - ‬15 min walk

About this property

Gateway Madurai

Luxury upscale hotel near Meenakshi Amman Temple
At Gateway Madurai, you can look forward to a coffee shop/cafe, a garden, and a playground. Treat yourself to some rest and relaxation at Spa, the onsite spa. The on-site restaurant, GAD, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • Barbecue grills, a billiards/pool table, and concierge services
Room features
All 50 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Memory foam beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Heritage Hotels of India.

Languages

English, Hindi

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9.6 out of 10, Exceptional, 69 reviews
The price is SAR 313
SAR 357 total
includes taxes & fees
18 Aug - 19 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (INR 1,890 per 24-hour period)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 670 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GAD

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: INR 3200
  • New Year's Eve (December 31) Gala Dinner per child: INR 1600 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 670 per person
  • Fee for wired internet in public areas: INR 1890 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 2250 per vehicle (roundtrip)
  • Rollaway bed fee: INR 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Gateway Hotel Pasumalai
Gateway Hotel Pasumalai Madurai
Gateway Pasumalai
Gateway Pasumalai Madurai
Pasumalai
The Gateway Hotel Pasumalai
Gateway Madurai Hotel
Gateway Madurai Madurai
Gateway Madurai Hotel Madurai
The Gateway Hotel Pasumalai Madurai

Frequently asked questions

Does Gateway Madurai have a pool?

Yes, this property has an outdoor pool.

Is Gateway Madurai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gateway Madurai?

Self parking is free at this property.

What time is check-in at Gateway Madurai?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Gateway Madurai?

Check-out is at noon.

Does Gateway Madurai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 2250 per vehicle applies.

Where is Gateway Madurai located?

This family-friendly Madurai hotel is located in a shopping district, within 3 mi (5 km) of Sri Subramanya Swamy Temple and South Veli Street. Meenakshi Amman Temple and Town Hall Road are also within 6 mi (10 km).

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Gateway Madurai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 206 reviews
Rating 8 - Good. 63 out of 206 reviews
Rating 6 - Okay. 12 out of 206 reviews
Rating 4 - Poor. 9 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shanmugasundaram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Aug 2023

8/10 Good

Uma

Liked: Staff & service, property conditions & facilities
Lovely location; me and my daughter loved it . The walks alongside with the peacocks were a one of a kind experience. Given the landscape and location of the rooms it is not suitable for old people or people with leg/walking problems as it involves some level of walking around on uneven terrains even to reach the go cart. Given the location and peacocks I personally believe it is a very expensive stay.
Stayed 3 nights in Mar 2025

6/10 Okay

Ganesh Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Most people aren't aware of this property within Madurai. Pasumalai hills are lovely and evergreen. We liked the hotel location. But since the hotel is 1890 most of their rooms are very old. We had A/C issue and when reported we got alternative room with A/C was much better. Thanks to the manager asokan who took care of this issue with utmost care. Room Service, House Keeping are very excellent service provider with kind words. Liked the Peacock sound and view early in the morning. Their breakfast is mouth watering with various variety. Loved the food and hospitality of Gateway Madurai. We were lucky to get views of Madurai Meenakshi Amman Gopuram from our patio. Rooms & Restrooms are spacious for four. Recommendation to build accommodation/dorm for drivers who are the carriers of guest.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pankajam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exemplary

The stay was an excellent experience. The staff were courteous and professional.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with amazing service and surroundings

Rooms are spacious and clean, hotel surroundings are amazing and services is top ! Always a pleasure to come to this hotel. Restaurant offer wide range of delicious meals.
Stayed 2 nights in May 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel! Will definitely return!
Stayed 1 night in Jan 2023

10/10 Excellent

Geetha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!
Steps leading to the rooms
Room
View of Madurai
View of Madurai
Stayed 2 nights in Oct 2024

8/10 Good

Neeraja

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and the food. The place is serene
Stayed 2 nights in Nov 2023

2/10 Terrible

Anant

Disliked: Cleanliness, amenities, property conditions & facilities
For the rating and the their charges, the property was way below expectations. Even hotels with no star rating would keep it cleaner. Disappointed
Stayed 1 night in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service
The hotel sits atop
Stayed 3 nights in Feb 2023

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Vellamma and all the staff took great care of our comfort while we stayed at the hotel. Thank you all.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime colonial elegance

This is a luxury destination for a colonial era. We were fortunate enough to stay in the main house, which was simply sublime. I would not hesitate to stay here again. We did not want to leave
Stayed 1 night in Feb 2024

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 2 nights in Oct 2023

10/10 Excellent

Rani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place of peace away from the noise and dust of Madurai, yet close enough to access everything in town. Great views of the town from the hotel alongside a diversity of birds, trees and natural life. Staff are the best at all levels. We loved all of it.
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

We had a great stay here. The location on the hill is wonderful great views to the temples. The staff were extremely welcoming and helpful. Our room was clean and very well supplied. My only critique....need new tips on the snooker que!! Otherwise a great hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Bhumika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. They helped with local travel and commute. Property is unique, quiet and serene, one with nature. Pandian, Ram, Sudipto were specifically super helpful. They made us feel like home. Paid attention to every detail and provided excellent recommendation. Food and Breakfast buffet were amazing.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madurai’s hidden gem

As always a memorable stay made possible by a professional team headed by a GM who leaves no stone unturned to ensure that each guest feels like he is returning home. The renovations that are taking shape are changing the character of the hotel by modernising it but retaining the heritage aspect of the property.
Stayed 1 night in Mar 2023

6/10 Okay

Jane

Liked: Staff & service
Very disappointed for a Taj Group property! My group check in was the worst, very slow and disorganised. Actually embarrassing in front of my group. No welcome drinks, I had to ask. I emailed all passports and room requirements in advance, but still the twin rooms were not prepared, no one seemed to know who was in charge. We kept getting different information from different staff members. Had to ask for the tennis court to be cleared of debris! Very poor or no tennis equipment, some rackets and tennis balls are not much to ask for in a five star property. Will not stay again
Stayed 2 nights in Jan 2025

6/10 Okay

Rengaswamy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think this is the third time we have stayed in this hotel. Nothing seems to have improved since the first time. The rooms are bare and spartan and need renovation. While I agree that it is a heritage property, the facilities and decor inside the rooms could be improved a lot.

4/10 Poor

radha

Disliked: Cleanliness, staff & service
The property is amazing but they are ruining the “TAJ”name . The first room they gave us had horrible sewer back up smell and musty odor that made me gag and cough all night and next day we requested a change of room and they did change it which is good but it should not come to that . There was “hair “ in the food. The server had such horrible body odors and sweat smell which was over powering the smell of the food they were serving
Stayed 2 nights in Jul 2024

6/10 Okay

Manimoli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is very beautiful and peaceful but rooms are not great very spacious room but not clean bathrooms need renovation. I will not recommend this hotel for elderly people who can’t use stairs because lots of claiming My best impression is all the staffs very pleasant and courteous. Especially Mr. Pandian one of the excellent person who helped us lot my special thanks to him. I will give 5 stars to staffs but management needs to take care of this property. Also please make sure when you hire employees they must speak Tamil In Madurai employees don’t know Tamil? 🤔
Stayed 2 nights in Oct 2023

10/10 Excellent

Sukhmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Surianarayanan

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place, situated on a hill , spacious rooms, excellent staff and very good food There are lots of peacocks which add to the beauty of this lush,sprawling property!
Stayed 2 nights in Jan 2025