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Hotel Cisneros

3.0 star property
Hotel in Alcala de Henares with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Cisneros

Deluxe Room | 1 bedroom, in-room safe, desk, blackout drapes
Deluxe Room | Bathroom | Shower, hair dryer, bidet, towels
Deluxe Room | 1 bedroom, in-room safe, desk, blackout drapes
Deluxe Room | In-room dining
Room amenity

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is SAR 254
SAR 280 total
includes taxes & fees
20 Aug - 21 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double or 2 Twin Beds

Standard Room, 1 Double or 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Air conditioning
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

1 bedroom, in-room safe, desk, blackout drapes

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable channels
  • 17.9 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (Cama extra)

Double Room (Cama extra) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room (Cama extra)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable channels
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803

What's nearby

  • University of Alcala - 16 min walk - 1.4 km
  • Puerta de Madrid - 16 min walk - 1.4 km
  • Plaza Cervantes - 18 min walk - 1.5 km
  • Convent of Las Clarisas de San Diego - 19 min walk - 1.7 km
  • La Garena Plaza Shopping Center - 5 min drive - 3.6 km

Getting around

  • Alcala de Henares La Garena Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Cervecería el Portón - ‬13 min walk
  • ‪Cafetería Puerta de Alcalá - ‬12 min walk
  • ‪El Gato de Tres Patas - ‬9 min walk
  • ‪Bar Carolina - ‬11 min walk
  • ‪Telepizza - ‬7 min walk

About this property

Hotel Cisneros

Hotel in the historical district
Consider a stay at Hotel Cisneros and take advantage of a terrace, laundry facilities, and car rentals on site. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Self parking (surcharge), a front-desk safe, and a TV in the lobby
  • Smoke-free premises, concierge services, and 1 meeting room
  • An elevator, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hotel Cisneros include perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Plasma TVs with cable channels

Languages

English, Spanish

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The price is SAR 245
SAR 270 total
includes taxes & fees
20 Aug - 21 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cisneros Alcala De Henares
Cisneros Hotel
Hotel Cisneros
Hotel Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares

Frequently asked questions

Is Hotel Cisneros pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cisneros?

Self parking is available for EUR 12.00 per night.

What time is check-in at Hotel Cisneros?

Check-in start time: noon; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Cisneros?

Check-out is at 11:00 AM.

Where is Hotel Cisneros located?

Situated in the historical district, this hotel is within a 15-minute walk of Antiguo Hospital de Santa María la Rica, Casa de la Entrevista, and Magisterial Cathedral of Saints Justo and Pastor. Puerta de Madrid and Cervantes Birthplace Museum are also within 1 mi (2 km). Alcalá de Henares Station is 26 minutes by foot.

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Hotel Cisneros Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 32 out of 102 reviews
Rating 8 - Good. 54 out of 102 reviews
Rating 6 - Okay. 13 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Oct 2023

10/10 Excellent

Raquel

Stayed 1 night in Apr 2025

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service
Correcto. Sin mas.
Stayed 1 night in Jan 2025

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, room comfort

Correcto

Hotel para pasar una noche sin más. Correcto. Un poco alejado del centro pero con opciones de aparcamiento. Desayuno bastante flojo
Stayed 1 night in Jan 2025

8/10 Good

RONALDO

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche. Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
Stayed 1 night in Jul 2024

10/10 Excellent

PATRICIO

Stayed 1 night in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort

Repetiría visita

Muy buena experiencia, personal muy amable y servicial. El bar del hotel muy conveniente. Hay un paseo muy cerca precioso para una caminata después de cenar.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y agradable

La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
Stayed 1 night in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha estado bien en general.
Stayed 3 nights in Feb 2024

8/10 Good

GINES

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad precio, alrededores solitarios.
Stayed 1 night in Oct 2023

10/10 Excellent

Terina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amabilísimo de recepción. Todo fueron facilidades y atención. Muy agradable
Stayed 1 night in Jul 2023

8/10 Good

Franklin

Stayed 1 night in Oct 2022

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel esta bien ubicado las habitaciones perfectas limpias y sin ruido .Lo peor la cafeteria,fuimos a picar algo para cenar y la camarera no se enteraba de nada y no habia gente.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 2 nights in Jun 2021

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Habitación limpia, cómoda y servicio de recepción muy agradable. La única pega es que se escuchaba las demás habitaciones.
Stayed 1 night in Nov 2020

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seguiré repitiendo

Últimamente casi todos los fines de semana voy a este hotel. El checking siempre es rápido y cómodo. La habitación siempre está en un estado perfecto. Aunque esta vez la tv no funcionaba. No dijimos nada, porque llegamos por la noche, pero echamos de menos ver la tv un rato antes de dormir. Aún así, seguiremos repitiendo, ya que ha sido algo puntual
Stayed 1 night in Oct 2020

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repetiremos

La limpieza de la habitación era perfecta, así como el tamaño. La TV tenía conexión USB, eso nos gustó mucho para poder ver pelis que llevábamos en USB. El baño está muy bien, así como una ducha bastante amplia. Teníamos una habitación con terraza que estaba muy bien. La cama era cómoda, pero para mi gusto personal la almohada era muy blanda, pero se compensaba poniendo unos de los cojines. La única pega era que teníamos unos vecinos muy “ruidosos”
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

Juan

Liked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019