Hotel Arosa

Property class: 2

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A short walk from Gran Via and Puerta del Sol, Hotel Arosa provides laundry facilities, a gym, and a restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Not refundable)

Room

Standard Double Room (Not refundable)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Japanese Style)

Room

Double Room (Japanese Style)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (Plus)

Room

Double Room (Plus)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room (Not refundable)

Room

Single Room (Not refundable)

  • City view
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room (Not refundable)

Room

Standard Twin Room (Not refundable)

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Room

Standard Twin Room, 2 Twin Beds

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Room

Single Room, 1 Twin Bed

  • City view
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

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The Palace, a Luxury Collection Hotel, Madrid

Madrid Centro
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
The price is SARĀ 1,692
SARĀ 1,861 total
includes taxes & fees
1 Dec - 2 Dec
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About the neighborhood

Madrid Centro, a neighborhood in Madrid, is home to Hotel Arosa. Plaza de Cibeles and Puerta de AlcalƔ are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at BernabƩu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Salud 21 Edificio Gran Via 29, Madrid, Madrid, 28013

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    1 min walk - 0.1 km
  • A grand building with a black and gold dome, ornate sculptures, and a sign reading "METROPOLIS".
    Preciados Street
    2 min walk - 0.2 km
  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    3 min walk - 0.3 km
  • A statue of a bear holding a tree with the inscription "50 AƑOS EN SOL".
    Puerta del Sol
    3 min walk - 0.3 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    8 min walk - 0.7 km

Getting around

  • Gran Via Station
    2 min walk
  • Madrid Recoletos Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    26 min drive

Restaurants

  • McDonald's
    1 min walk
  • El JardĆ­n de Diana
    1 min walk
  • Tapa Tapa
    2 min walk
  • Le Tavernier Gran VĆ­a
    1 min walk
  • Boyberry Madrid
    2 min walk

About this property

Hotel Arosa

  • Hotel near Gran Via
  • A short walk from Puerta del Sol and Plaza Mayor, Hotel Arosa provides laundry facilities, a gym, and a restaurant.
  • Other perks include:
    • Free self parking
    • Laundry services, an elevator, and concierge services
    • A front-desk safe and tour/ticket assistance
  • Room features
  • All 116 rooms feature comforts such as fireplaces and air conditioning, as well as thoughtful touches like safes and minibars.
  • Other conveniences in all rooms include:
  • Rollaway/extra beds and daily housekeeping

Similar properties

A multi-story building with a classic architectural style, featuring balconies and large windows.
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very good, 556 reviews
The price is SARĀ 228
SARĀ 251 total
includes taxes & fees
9 Nov - 10 Nov
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Frequently asked questions

How much is parking?

Self parking is free at this property.

Where is Hotel Arosa located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Gran Via and Puerta del Sol. Plaza Mayor and Plaza de EspaƱa are also within 10 minutes. Gran Via Station is only a 2-minute walk and Callao Station is 3 minutes.

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Reviews

Hotel Arosa Reviews

7.6

Good

8.2

Cleanliness

9.2

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 202 out of 996 reviews
Rating 8 - Good. 455 out of 996 reviews
Rating 6 - Okay. 243 out of 996 reviews
Rating 4 - Poor. 74 out of 996 reviews
Rating 2 - Terrible. 22 out of 996 reviews

Reviews

Verified review

6/10 Okay

å¤§é€šć‚Šč£ć®éš ć‚Œå®¶

껞åœØꜟ間äø­40åŗ¦čæ‘ć„ę—„ć€…ć ć£ćŸć®ć§ć€ć‚Øć‚¢ć‚³ćƒ³ć®ććéƒØ屋ćÆć‚ć‚ŠćŒćŸć‹ć£ćŸć§ć™ć€‚ć‚«ćƒ¼ćƒ‰ć‚­ćƒ¼ćŒä½œå‹•ć—ćŖ恏ćŖć‚Šć¾ć—ćŸćŒć€ćƒ•ćƒ­ćƒ³ćƒˆć«ęŒć£ć¦č”Œć£ć¦č‹±čŖžć§äŗ‹ęƒ…ć‚’čŖ¬ę˜Žć™ć‚‹ćØ恙恐恫åƾåæœć—ć¦ćć‚Œć¾ć—ćŸć€‚
Stayed 4 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, right off Gran Via and close to the metro stops (but it was close to everything, so we ended up walking everywhere).
Stayed 3 nights in May 2017
Verified review

6/10 Okay

Disliked: Staff & service

ęœé£ŸćÆē„”ę–™ć ć‘ć©ćƒ»ćƒ»ćƒ»ć€‚

ę—„ę›œć®ęœé£Ÿć®ć“ćØ怂ļ¼—ļ¼šļ¼“ļ¼ć‚Ŗćƒ¼ćƒ—ćƒ³ćŖć®ć«å¾“ę„­å“”ć®é…åˆ»ć‹ļ¼Ÿćƒ¬ć‚¹ćƒˆćƒ©ćƒ³ć®ć‚Ŗćƒ¼ćƒ—ćƒ³ćŒé…ć‚ŒćŸć€‚ē”Øę„ć‚‚é©å½“ć§ć€ć‚³ćƒ¼ćƒ’ćƒ¼ćƒžć‚·ćƒ³ćÆē«‹ć”äøŠćŒć‚‰ćšé£²ć‚ćŖć‹ć£ćŸć€‚ć¾ćŸć€ęš–ć‹ć„ę–™ē†ćÆå†·ćˆćŸć¾ć¾ć€‚ē‰¹ć«ć³ć£ćć‚Šć—ćŸć®ćŒć‚¹ć‚Æćƒ©ćƒ³ćƒ–ćƒ«ć‚Øćƒƒć‚°ć€‚å†·ćŸć„ć¾ć¾å‡ŗć¦ććŸć®ćÆć©ć†ć—ćŸć“ćØ恋ļ¼Ÿå‰ę—„恮ꮋ悊悒å‡ŗć—ć¦ććŸć®ć‹ļ¼Ÿć”ć‚‡ć£ćØ惒惉悤恧恙ćŖć€‚å¤šåˆ†ę¬”ćÆåˆ„ć®ćƒ›ćƒ†ćƒ«ć‚’ęŽ¢ć™ć ć‚ć†ć€‚
Stayed 3 nights in Jun 2017
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Mange dƄrlige oplevelser

Japan style som jeg ikke havde bestilt. Det vil sige meget lav seng med en meget hĆ„rd madras :-( Udsigt fra vƦrelset var en lille lukket gĆ„rd med udsigt til andre vƦrelser :-( Morgenmadsbuffet var meget kedelig, isƦr hvis man er vegetar. Danone youghurt som er bĆørneslik. Lokalet til morgenmadsbuffen var meget kedelig, ingen udsigt, 2 plakater fra USA pĆ„ 1 vƦg, 2 mƦnd der styrtede rundt og samlede service ind, som ikke gik stille for sig, det mĆ„ vƦre jernporcelƦn de bruger. De var dog flinke, men havde meget travlt. Kaffen var god. Ikke et sted jeg vil besĆøge igen, Ćøv betalte endda helligdagspris for de 4 dage vi var der.
Stayed 4 nights in May 2017
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Good location. Not very good hotel

Not very friendly staff. Good hotel location but not very clean. Carpets in pathways are not clean and give a terrible first impression. Very poor room amenities. However, room are clean.
Stayed 4 nights in May 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HƓtel bien situƩ

Bon hƓtel bien situƩ pour visiter Madrid Calme Bon petit dƩjeuner
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

4 star? I don't think so, but...

The hotel is a few metres off the Grand Via, about as central Madrid as you can get. For location, I don't think it could be beaten really. Thirty Euro fixed taxi fee whisks you here in about half an hour and is worth doing for the time saved, although a Metro station is nearby. The hotel reception is small (not a problem) but the staff seemed disinterested in everything. No smile, greeting or even an acknowledgement by looking up from the desk whenever guests came in or out. They would help with locations etc, but without friendliness. A definite case for customer service training. The hotel was tidy, but needed some TLC. Corridor and stair carpets were worn and dirty. I had a single room at the rear of the hotel overlooking a light well and other bedroom windows, service pipes, flues etc. The room was small (as most single rooms are) and tired, but the housekeeping staff did what thy could to keep it clean. I can see why other reviewers say the front rooms are noisy. The traffic is unrelenting madness. Didn't take breakfast (14 euros). The city is quite compact and most attractions can be walked from the hotel within 10-15 minutes. Red bus route 2 will take you to the Bernabeu Stadium if that's your thing. Stadium priority tickets sold on the bus (24 Euros). Impressive even as a non-football fan.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

HyvƤ hotelli aivan keskustassa.

SisƤƤnkirjautuminen nopea ja vaivaton. Hotellissa on kaksi hissiƤ joista toinen mainostaakin olevansa maailman pienin. Isojen matkalaukkujen kanssa siihen ei mahdu kahtakaan henkilƶƤ. Huoneessa perustarvikkeet, mikƤli minibaaria kƤyttƤƤ niin avain pitƤƤ kƤydƤ pyytƤmƤssƤ respasta. MeillƤ oli kahden hengen huone erillisillƤ sƤngyillƤ. Huoneessa laminaattilattia. Sopivasti tilaa ja puhdasta. MeillƤ oli huone neljƤnnessa kerroksessa ja ikkunasta nƤkymƤ metrin pƤƤssƤ olevaan tiiliseinƤƤn. NƤkymƤ ei ollut siis paras mahdollinen mutta eipƤ kuulunut liikenteen metelikƤƤn. Gran Via on vai muutaman metrin pƤƤssƤ hotellin sisƤƤnkƤynnistƤ. Aamiainen ei ollut kummoinen, mielummin kƤvimme lƤheisessƤ ravintolassa. Henkilƶkunta respassa ei kiinnittƤnyt ihmisiin mitƤƤn huomiota kun meitƤ kulki ovista ja hisseistƤ mutta olivat avuliaita ja ystƤvƤllisiƤ kun jotain meni kysymƤƤn. Hotelli ei ole mainostamaansa neljƤn tƤhden tasoa mutta kelpo kolmonen kuitenkin ja jos toiste matka kƤy Madridiin niin majoitun tƤnne kyllƤ empimƤttƤ uudestaan. LentokentƤltƤ oli helppo tulla hotellille metrolla, metropysƤkki on todella lƤhellƤ. Kaiken kaikkiaan hotellin hinta/laatusuhde on erinomainen.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation in Madrid.

Wonderful city. Rich in history. Took several tours. Walked throughout city with no problems. A city I would return to visit.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון נקי נוח צוו×Ŗ המלון אדיב.

מקום מ×Øכזי ני×Ŗן להגיע במ×Øחק הליכה למ×Øכזי קניו×Ŗ .
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio para descansar

Muchos lugares para conocer y recorrer cerca del hotel. UbicaciĆ³n perfecta.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Wir haben Freunde in Madrid getroffen und die Stadt schƶne Stadt besucht. Ange rhumes Wetter und gute Nahrung.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Tolles Hotel in ZentrumsnƤhe

Wir haben Zimmer ohne FrĆ¼hstĆ¼ck gebucht, Lage traumhaft, U-Bahn fast vor der HaustĆ¼re. WĆ¼rde ich wieder buchen, Preis-Leistung voll in Ordnung.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PĆ©simo hotel!!

No sƩ porque tiene 4 estrellas yo no le darƭa ni 2!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bastante bien. Excelente ubicaciĆ³n sobre Gran VĆ­a. Muy buen desayuno.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es una estafa,deprimente.

Nada de lo que dice ni muestra Expedia es verdad. No tiene room service,estĆ” sucio y abandonado,los empleados groseros y muy poco amables,Cristina es la Ćŗnica persona con Ć©tica y profesional que hay ahĆ­,los demĆ”s hasta que hablĆ© con Cristina mĆ”s dĆ©spotas no pudieron ser. No se lo recomiendo a nadie,es como llegar a un hostal de mala muerte,es una farsa.
Verified review

6/10 Okay

Liked: Property conditions & facilities
Regular, buena ubicaciĆ³n pero las instalaciones un poco antiguas.
Verified review

6/10 Okay

Disliked: Staff & service

Stadthotel in Madrid

Zustand des Hotels okay, das Personal ist leider komplett desinteressiert und wirkt nur gelangweilt
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ē”ŗ恮äø­åæƒć«čæ‘恄

ē“°ć„道悒äø€ęœ¬å…„悋恌äŗ¤é€šć®ä¾æ惻ē”ŗ恮äø­åæƒć«å¾’ę­©ć§č”Œć‘ć‚‹ć€‚ å€¤ę®µć‚‚å “ę‰€ć®å‰²ć«ćÆćŠę‰‹é ƒä¾”ę ¼ć€‚ ä½•ę•…ć‹ć‚Øćƒ¬ćƒ™ćƒ¼ć‚æćƒ¼ćŒē‹­ćć€ćƒ•ćƒ­ćƒ³ćƒˆć‚‚ē‹­ć„ć®ć§å€‹äŗŗę—…č”Œå‘ć‘ć€‚
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hediondo y sucio

Es tan malo que preferimos perder el monto de reservaciĆ³n e irnos al Marior princesa
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Ne mƩrite que deux Ʃtoiles

Chambre single exigĆ¼e, idem pour la salle de bain. RĆ©ception inconfortable sans possibilitĆ© de s'assoir ou d'attendre. Prix de la chambre exagĆ©rĆ©.
Verified review

6/10 Okay

Liked: Cleanliness

prisvƤrt hotell med vƤldigt bra lƤge

Vi hade en mycket bra vistelse i Madrid varav en del berodde pƄ hotellets jƤttebra lƤge med nƤra till det mesta.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compras na Gran Via

ServiƧo muito bom, com maleteiro e sofĆ”s caso precise esticar a diĆ”ria Ć  espera de voo, serviƧo de tĆ”xi ā‚¬$ 30,00 atĆ© aeroporto de Madri (Barajas).
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, great location

It was a 1 night stay. The staff were helpful. The single room was small, but functional. Great location. Smallest elevator ever!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

While a bit worn, the hotel is great. Wonderful central location within easy access of the major sites in the central city and steps away from the Metro to range further our. They have a separate office center if you need to access a computer/printer as well as a large and well stocked breakfast buffet. The room and hotel as a whole were spotlessly clean. My room was larger than my expectation for a European hotel and the bathroom almost spacious - plenty of room to move around without bumping into things. On the whole it was very comfortable, and I had a pleasant stay.