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El Viso Smart

3.5 star property
Urban entertainment flourishes at this Madrid hotspot where nightlife and art converge to create a vibrant atmosphere for evening exploration

Choose dates to view prices

El Viso Smart combines nightlife and culture with an on-site nightclub and art gallery. Enjoy diverse cuisines at four restaurants or relax at two cafes before visiting the nearby Thyssen-Bornemisza National Museum or strolling through El Retiro Park.

Reviews

2.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

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About this property

El Viso Smart

  • Family-friendly hotel near Bernabéu Stadium
  • Located close to Thyssen-Bornemisza National Museum and El Retiro Park, El Viso Smart provides a nightclub, an art gallery on site, and a shopping mall on site. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • Self-serve breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Babysitting (surcharge), smoke-free premises, and a front-desk safe
    • A TV in the lobby, multilingual staff, and an elevator
  • Room features
  • All guestrooms are individually furnished, and have comforts such as free WiFi and dining tables.
  • Extra amenities include:
    • Refrigerators and irons/ironing boards
    • Flat-screen TVs with digital channels
    • LED light bulbs, children's books, and heating

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 9:00 PM and 4:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

Guests will receive an email within 10 days before arrival with check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 28 2024 to June 27 2026 (dates subject to change).

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 9 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 12.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per night (66 ft away)
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 4:00 AM
  • Housekeeping fee: EUR 50 per day
  • Crib (infant bed) fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property is professionally cleaned
Property Registration Number ESFCNT00002810200003313500000000000000000000000000007

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Is El Viso Smart pet-friendly?

Yes, El Viso Smart allows cats and dogs (limit 1 total). There's a fee of EUR 9 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at El Viso Smart?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 PM–4:00 AM for a fee.

What time is check-out at El Viso Smart?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does El Viso Smart provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is El Viso Smart located?

This family-friendly Madrid hotel is located near the airport, within 3 mi (5 km) of Bernabéu Stadium, Thyssen-Bornemisza National Museum and El Retiro Park. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are also within 3 mi (5 km). Avenida de America Station is 6 minutes by foot and Prosperidad Station is 8 minutes.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

E. Maionica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comments. Terrible host. Asking for cash-payment.
Stayed 2 nights in Dec 2017