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Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants and a health club

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Photo gallery for Sofitel Shahd Al Madinah

Exterior
Reception
Exterior
1 bedroom, premium bedding, free minibar, in-room safe
Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Room service
  • Housekeeping
The current price is SAR 741
SAR 894 total
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
3 bedrooms
Premium bedding
Hair dryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
3 bedrooms
Premium bedding
Hair dryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Twin Bed (Prestige)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Prestige)

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Imperial - Harram Partial View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

1 bedroom, premium bedding, free minibar, in-room safe

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Shower/tub combination
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

1 bedroom, premium bedding, free minibar, in-room safe

Classic Twin Room, 2 Twin Beds

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Classic Triple Room, 3 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Classic Room, 1 King Bed

7.6 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • Prophet's Mosque - 8 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Al-Baqi Cemetery - 8 min walk - 0.7 km
  • Madina Mall - 5 min drive - 4.4 km
  • Quba Mosque - 5 min drive - 4.8 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa - ‬2 min walk
  • ‪مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪مقهى نجد - ‬1 min walk
  • ‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

Luxury eco-certified hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a health club at Sofitel Shahd Al Madinah. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Self parking (surcharge), a gift shop, and multilingual staff
  • ATM/banking services, free newspapers, and a front-desk safe
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 469 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and shower/tub combinations
  • TVs with satellite channels
  • Refrigerators, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 99 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: SAR 99 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Shahd Al Madinah?

Self parking is available for SAR 99 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Late check-in is available from midnight–4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Check-out is at noon.

Where is Sofitel Shahd Al Madinah located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of Masjid Abu Dharr al Ghifari and Prophet's Mosque. The Green Dome and Al-Baqi Cemetery are also within 10 minutes.

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Sofitel Shahd Al Madinah Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 271 out of 446 reviews
Rating 8 - Good. 77 out of 446 reviews
Rating 6 - Okay. 38 out of 446 reviews
Rating 4 - Poor. 25 out of 446 reviews
Rating 2 - Terrible. 35 out of 446 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Fantastic stay at this superb hotel.
Stayed 5 nights in Apr 2025

10/10

Nice hotel
Stayed 1 night in Apr 2025

10/10

Front desk very helpful
Stayed 1 night in May 2025

10/10

Good place to stay
Stayed 3 nights in Nov 2024

10/10

it is good for family
Stayed 1 night in Apr 2025

10/10

Beautiful property and very comfy rooms. Convenient location for walk to ladies area of Harram.
Stayed 1 night in Apr 2025

10/10

Prime location It's just a few steps away from the Prophet's Mosque, making it ideal for visitors.The hotel offers elegant rooms and suites, some with views of the Mosque and Haram.The staff going above and beyond to ensure a comfortable and enjoyable stay.10/10
Stayed 4 nights in Apr 2025

10/10

Great location 2 minutes walking to the prophets mosque. Ample elevators to go down easily even during busy period. Multiple shopping places and food shops very convenient. We had the half board package, very good variety for breakfast and dinner. Highly recommended hotel
Stayed 2 nights in Apr 2025

6/10

It was very close to the Mosque
Stayed 4 nights in Apr 2025

8/10

Good overall experience
Stayed 6 nights in Mar 2025

10/10

Incredible location! Close to the Masjid Nabawi and all food and coffee locations. Excellent buffet on Mezzanine. Would definitely recommend!
Stayed 5 nights in Mar 2025

10/10

My go to hotel here. Stayed twice within 18 years. Best breakfast.
Stayed 3 nights in Feb 2025

10/10

The staff were genial and very helpful. The concierge was top notch, breakfast options were wide and tasty and overall, the closeness to masjid an-nabawwi was everything. It was an amazing stay would definitely recommend.

10/10

Excellent location , great food
Stayed 3 nights in Nov 2024

8/10

Great location
Stayed 5 nights in Dec 2024

10/10

Excellent stay experience. Location is very Close to harram that make it very convenient especially close to women section
Stayed 2 nights in Mar 2025

10/10

Amazing
Stayed 4 nights in Mar 2025

8/10

The location is perfect
Stayed 2 nights in Nov 2024

10/10

Very well located. Depending on your room the mosque is visible. The facilities you would expect are all available. The standout thing is the service which the staff provide who very friendly, approachable and more than happy to help.
Stayed 2 nights in Mar 2025

10/10

The staff were very helpful at reception and concierge. The restaurant is a little under staffed so takes time but overall for location, size of rooms perfect
Stayed 3 nights in Feb 2025

8/10

Nice hotel walking distance to the Musjid- but the restaurant needs help.
Stayed 2 nights in Feb 2025

10/10

Lovely hotel, check in and out was extremely smooth. The breakfast and restaurants were excellent. Hotel staff we very friendly and helpful, I enjoyed my staff and will be using this hotel if I visit again.
Stayed 2 nights in Dec 2024

10/10

Amazing stay
Stayed 2 nights in Sep 2024

10/10

Good location, helpful and friendly staff
Stayed 6 nights in Oct 2024

8/10

Wonderful stay!
Stayed 3 nights in Aug 2024