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"The service at this hotel was truly exceptional. The staff were not only friendly but also remarkably attentive — they knew guests by name and remembered individual requests. All of our preferences were accommodated promptly and to the highest standard. The room itself was spotless and well-maintained. Housekeeping was consistently excellent and scheduled at a time that was most convenient for us. The location couldn’t be better — right in the heart of the city, with all major attractions within a comfortable 5–10 minute walk. Overall, our experience was seamless and exceeded expectations. Highly recommended."

"Great hotel to stay at. Located in the heart of Florence walking distance to all the attractions and places to see. The breakfast at the hotel was delicious and basic. Room was clean. A bit of noise from the outside life, but it was ok. The train station is about a 20 min walk. I had no vehicle so unknown about parking. Scoot parking seemed abundant. The staff were multilingual and very friendly. I recommend this hotel and would stay here again. "

"So fun! It was my wife, 2x kids (9 & 11) and I in the cabin/pod and it was very comfortable and very quiet. Breakfast at the cafe, rented bikes to ride into downtown Florence ( 20min), ride back for some pool time and change for dinner, and then ride to a restaurant of your choosing. It was a perfect change of pace from the other places we visited. Would 100% stay in the place again. This community is of course all tourists, but sorry to say nearly 60% of the city was tourists… insane busy."

"We needed to check in early. They easily accommodated us. Extremely helpful with every request. "

"Great location and hotel. Breakfast was excellent!"

"Hotel grounds are beautiful and our room was very comfortable. The staff were very hospitable and we enjoyed several meals in their outdoor courtyard. The breakfast buffet was fantastic. Definitely would recommend. "

"Fantastic Hotel, friendly staff Eleonora provided exceptional service. "

"This is an excellent hotel. We stayed here 3 nights. It is about 1.5 miles from Uffizi. Walk directly along the river to/from the hotel. The service we got was the best of our entire vacation. Staff was very helpful and English speaking. Rooms were clean, modern and comfortable. Street construction made accessing the hotel by car a bit difficult, and we had to park at a public lot about 4-5 blocks away. It was nice being away from all of the tourists and crowds, yet close enough to walk or taxi to get to restaurants, shopping or museums. I would stay here again. Very please with this choice and felt it was a very good value. "

"Great location, very quiet and clean, great service, delicious breakfasts, perfect pool and spa area. The rooftop jacuzzi with sunset view is just awesome. We will definitely go back to the same hotel."