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"Beautiful location. Friendly welcoming staff. The front desk staff were very helpful but some of them seemed to lack the knowledge to answer some of our questions about the activities advertised. Perhaps they were training new staff for the upcoming busy season. We were very pleased with the 2 hotel activities that we participated in"

"Although right off the highway, it was quiet from traffic just the people outside our window that partied until 2 am. It has lots of features ideal for a family. Needs some upgrades in the indoor pool area, especially adding some pool towels. We had to go back to our room and get bathroom towels and then had none dry for showers later on. Breakfast area is bright with a great variety of cold options or a waffle maker. No one in reception past 9 which didn’t help with lack of towels or...

"The location and amenities were amazing. Good was fantastic "

"Very conveniently located by the Windermere Golf course "

"Very nice and quite place"

"Cleveland House has a beautiful property with an incredible location on Lake Rosseau. Mature trees, and many buildings with character. That being said, I’d never stay here again. Regardless of some minimal upgrades, the place looks as though it hasn’t changed since the 60s. Happy upon arrival, things quickly changed when we arrived at our building to locate our room. We were greeted by loud shouting and kids running up and down the halls. Apparently a junior hockey team was staying here, and the...