"Very convenient and easy to get to the hotel from the airport. From the airport, there are signs indicating where to wait for the shuttle, however, I called the hotel and they gave me another location and it was easier to get to."

"I was satisfied"

"Staff were very nice and helpful. The hotel was clean."

"We had an excellent stay at Hilton Times Square. The staff were incredibly friendly, professional, and always willing to help with a smile. The location is perfect—just a short walk from Times Square and close to many attractions, restaurants, and subway stations. Housekeeping was outstanding, and our room was always clean and well-maintained. The hotel is comfortable, quiet, and made our trip even more enjoyable. I highly recommend this hotel to anyone visiting New York. We will definitely...

"We totally enjoyed our time at your place. Everyone was so helpful & polite with assisting us during our stay. My husband was using a mobility scooter & everyone was was so helpful in assisting him at all times"

"Hotel was fine for 1 night prior to leaving out of LaGuardia the next morning. Free airport shuttle. Rooms good size, AC was cold, bed and pillows were comfortable. Shower water was hot. The shower door came off the rolling bar and fell on my elderly mom. I had to lift the door off her. Water leaked through cracks in molding and soaked the floor in huge puddles. Clearly there’s no maintenance person checking on the rooms. One small restaurant on site had decent lunch and dinner food and full...

"Overbooked. I had a reservation for a superior room with 2 double beds. When I got there the room the gave me had one king sized bed. They told me I could open the couch, it was a sleeper sofa. Problem is...it wasn't. They sent housekeeping to search for a cot. 45 minutes later they found one in storage. Cot was placed in the room and was made by midnight. (One hour and five minutes after my arrival)"