ابحث عن فنادق بالقرب من نصب لي تاي تو التذكاري، في منطقة هانوي من SAR 215

"Ben was amazing. Very good service. Clean and perfect hotel. Good location."

"Good location, good staff"

"スタッフのやる気が高く、積極的に利便性の高い提案をしてくれる。例えば、早朝にチェックアウトと伝えると、朝食バイキングの材料を使ってテイクアウトボックスを用意できます、との案内があり、実際に利用して、助かった。バイキング会場では、責任者が顧客テーブルを回り、改善点のヒアリングをしていた。サービスを高め集客につなげるとの意識が徹底していた。部屋も清潔でクリーニングも行き届いていた。"

"Staff is exceptional."

"I liked how they stood up to the Russian bully that was late for the included breakfast. He demanded they give it to him free after 930. Don't be late for breakfast! The customer isn't always right. Also, It was delicious, and they also gave my fiance a treat and gift because it was her birthday 🎈."

"Amazing location, staff, and food!! Will stay here again."

"This property is next-level. From its history to its level of service, you are treated splendidly from arrival to check-out. An example: They noticed a wheel on my luggage that had started giving me problems and proactively asked if they could send it out to a local shop for a quick overnight fix that was very cheap and all arranged by them. My room was stunning and you should check out the free history tour of the bomb shelter adjacent to the pool. You must also try the Charlie Chaplin martini!...

"I will rate the hotel highly on staff services and location. The staffs are very friendly and always come with a smile. They will take extra mile to make your stay in Hanoi a pleasant one. As we have a early departure flight at 930 am, we need to leave the hotel by 6am, the hotel staff actually prepare 2 takeaway breakfast set for me and my wife as the official breakfast start at 630 am. The location is outstanding as it is walking distance to the old quarter and the lake. Many interesting shops...

"I arrived late for check-in, but I had already informed the hotel ahead of time. When I arrived, the entire place was dark, the lights were off, and the entrance was locked. A staff member eventually came to open the door but wasn’t very friendly or helpful. I even struggled to find my room and received little assistance. To make things more confusing, there are three different hotel locations, and the room I was given wasn’t what I had originally selected or expected when booking. Breakfast...

"We had some room charges for food and spa. We signed the receipt which included taxes and service fees for each right after them. When we checked out, these were included in our room charges, and then taxes and fees were added again. Tax on taxes? Service fees on service fees? I insisted they be removed and they did so reluctantly. I wonder how many others noticed this ?"

"I liked room service, staff is very supportive, welcome drink and cake."

"チェックイン時にはオシボリやメロン、お茶が出され、朝食も品数豊富で大変楽しい旅をすることができました。機会があれば、再度泊まりたいです。"

"Room was clean, staff was very helpful and kind. Hotel Located on a quiet street, unfortunately there was construction down the street. Close to the lake which made it very convenient."

"ホテルは旧市街にあり観光、買物にも便利な場所にあります。ホテルの真向かいのマッサージ屋さんは安くはないけど清潔でよかった。ホテルの朝食は品数も多くどれも美味しい。シャワーも熱いお湯が十分に出ました。スタッフはとても親切に接してくれましたし何の不満もなく3泊過ごしました。大変良いホテルでした、ありがとうございました。"

"This is a very nice hotel located centrally. Our room was clean and spacious. Good area to walk around and experience Hanoi. Staff is incredibly friendly and helpful. We also enjoyed our breakfast there every morning."

"Clean room, helpful and friendly staff. We asked to switch room due to the noise above and it was taken care promptly. Walking distance to Lake Hoan Kiem and Old Town. French quarter location, convenient, we stayed at this place twice."