Hotel Firenze Lugano

Choose dates to view prices

Near Lake Lugano, Hotel Firenze Lugano provides a rooftop terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room, Terrace

A bedroom with two beds, a TV, a desk, and a window.

Triple Room, Terrace

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room, Bathtub

A hotel room with two beds, a nightstand, a small table with a vase of flowers, and a mobile phone on the table.

Triple Room, Bathtub

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room, Balcony

A bedroom with two beds, a wooden nightstand, a white chair, and a wardrobe.

Twin Room, Balcony

  • 107 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Lake View

A bedroom with a bed, a TV on a stand, a window with curtains, and a view of trees outside.

Twin Room, Lake View

  • Lake view
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

A bedroom with a bed, a wardrobe, a desk with a TV, and a chair.

Deluxe Double Room, Balcony

  • Sleeps 3
  • 1 Double Bed

You may also like

Ad
A buffet setup with various food items and utensils, including a large bowl of sliced meats, a fruit bowl, and a selection of cheeses and breads.

B5 Boutique Hotel Lugano

Besso
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
8.8 out of 10, Excellent, 231 reviews
The price is SAR 753
SAR 781 total
includes taxes & fees
14 Nov - 15 Nov
B5 Boutique Hotel Lugano

About the neighborhood

Lugano is home to Hotel Firenze Lugano. Villa del Balbianello and Villa Erba are notable landmarks, and the area's natural beauty can be seen at Lake Lugano. LAC Lugano Arte e Cultura and Swissminiatur are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Visit our Lugano travel guide
Map
Strada di Gandria 1, Lugano, 6976

What's nearby

  • A coastal city with a prominent mountain, a large body of water, and dense urban development.
    Lake Lugano
    2 min walk - 0.2 km
  • A large, pink building with a green dome, surrounded by well-manicured gardens and tall trees.
    Parco Ciani
    19 min walk - 1.6 km
  • A large, pink building with a green dome and a flagpole.
    Palazzo dei Congressi
    3 min drive - 2.1 km
  • Funicolare Monte Brè - Cassarate Station
    11 min walk - 0.9 km
  • Lugano Exhibition Centre
    17 min walk - 1.5 km

Getting around

  • Melide Station
    11 min drive
  • Lugano Funicular Station
    13 min drive
  • Lugano (LUG-Agno)
    26 min drive

Restaurants

  • Il Cannolo
    3 min drive
  • Before B4
    3 min drive
  • Antica Osteria del Porto
    4 min drive
  • The Trinity Irish Pub
    3 min drive
  • Osteria Funicolare
    12 min drive

About this property

Hotel Firenze Lugano

  • Hotel near Lake Lugano
  • You can look forward to a rooftop terrace, a coffee shop/cafe, and a garden at Hotel Firenze Lugano. In addition to a bar and conference space, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), smoke-free premises, and wedding services
    • A banquet hall, tour/ticket assistance, and meeting rooms
    • Luggage storage and multilingual staff
  • Room features
  • All guestrooms at Hotel Firenze Lugano have amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Free infant beds, heating, and daily housekeeping

Similar properties

Bar (on property)
ibis budget Lugano Paradiso
Paradiso
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 830 reviews
The price is SAR 410
SAR 466 total
includes taxes & fees
8 Nov - 9 Nov
ibis budget Lugano Paradiso
Compare similar properties

Frequently asked questions

Is Hotel Firenze Lugano pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

What time is check-in at Hotel Firenze Lugano?

Check-in start time: 6:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Firenze Lugano?

Check-out is at 11:00 AM.

Where is Hotel Firenze Lugano located?

Situated in Lugano, this hotel is within a 15-minute walk of Lake Lugano, Path of Olives, and Funicolare Monte Brè - Cassarate Station. Lugano Exhibition Centre and Parco Ciani are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Firenze Lugano Reviews

6.4

6.6

Cleanliness

7.4

Location

7.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 25 out of 134 reviews
Rating 8 - Good. 35 out of 134 reviews
Rating 6 - Okay. 32 out of 134 reviews
Rating 4 - Poor. 21 out of 134 reviews
Rating 2 - Terrible. 21 out of 134 reviews

Reviews

Verified review

8/10 Good

quaint place. Beautiful setting. Friendly staff
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Amenities
Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
One bed was very noisy and the towels have seen their better days a decade ago. Staff was friendly! Nice views from the terracce.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay!

We had a great stay at Hotel Firenze Lugano! The receptionist was so sweet and welcoming, which set a really nice tone for our visit. The location was perfect for us — we walked the Olive Trail to Gandria right from the hotel, and it was a beautiful and manageable distance. We also ate at the onsite restaurant and really enjoyed it — the food was lovely and the atmosphere was relaxed. While there’s no dedicated parking, we were able to find parking nearby without too much trouble. Overall, it was a very nice stay, and the view from the hotel made it even more special. Would happily stay here again!
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Okay, first things first: you get what you pay for. This was a cheap option to stay in Lugano, and the location was amazing. I wouldn’t expect a 5 star resort for the money we paid. However, the room was dirty (think actual stuff and dirt under the bed, a sticky spot on the floor and cobwebs and dirt on the balcony) and was only cleaned a bit better when this was pointed out, the bed terribly uncomfortable and LOUD (if my wife moved a muscle, I was sure to know) and the whole place had a feeling of being abandoned. Felt very understaffed, and even though the two people we did get to see were super friendly and as helpful as they could be, they did feel overwhelmed. We stayed for four nights, didn’t have the breakfast or eat at the restaurant since it simply felt abandoned and empty, and spent as much time as possible outside of the hotel. Best price we could’ve gotten in Lugano, but I don’t it’ll survive much longer if the basic standard doesn’t improve.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station). The disadvantage was the main road itself, which was noisy if you have the window open.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lucca and Lulu went over and beyond to make our stay extra special. Lucca offered to give us a ride to the airport at the last minute when we asked for help since we cannot book an Uber. We arrived at the train station just in time to catch our train to Malpensa airport. Excellent customer service.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Its communication is fantastic, views also nice. But the support of staff is not good
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and beautiful lake.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luca, took great care to ensure my families comfort and enjoyment.
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room 5 is part of a one and a half diamond property with a 3 and a half diamond view of Lake Lugano. Room was described as deluxe. Expedia or some one should give us partial compensation.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Unfortunately

Towels are dirty and smells no air condion
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Staff & service

Very basic

There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.
Stayed 2 nights in Sep 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned properly, no AC in this hot day, no fridge, very noisy at night because our room on the 3rd floor was actually right on the street level due to the site slope reason, cars passed by all night. And front desk only accept cash not credit card for my city tax, don’t know why
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Camera spaziosa ma sporca piena di ragnatele , le finestre e le tende piene di polvere . Tantissimo caldo non per colpa del'albergo ma essendo che non c'è l'aria condizionata e solo un ventilatore era molto difficile dormire . Purtroppo in 4 notti non é mai stata pulita la camera ne cambiati gli asciugamani. Bagno non finestrato e rimane caldissimo tutta la giornata . Di positivo c'è la posizione del'albergo, molto comodo raggiungere il centro di Lugano con i mezzi pubblici.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es ging für uns in Ortnung
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Hyggelig placering - stedet har masser af charme - og dejlig udsigt Ikke fint men hyggeligt
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Die Lage zur Stadt und Busverbindung perfekt. Hotel ist von Hauptstrasse umgeben, sehr laut. Abends lief immer dasselbe Lied im Restaurant unter dem Fenster...etwas nervig. Während meines Aufenthalts (3 Nächte) wurde das Zimmer nie aufgeräumt. Nach der Dusche stand das Bad unter Wasser. Die junge Frau war zwar sehr freundlich, aber irgendwie fehlt die Beziehung zum Betrieb. Ich komme wieder nach Lugano, aber in eine andere Unterkunft.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sehr gross und man hatte viel platz. Jedoch was das Zimmer überhaupt nicht sauber. Im Badezimmer war es staubig und und es lagen überal Haare. Das Zimmer sah so aus als ich ein gecheckt habe. Das Ich habe das Personal darauf hingewiesen und nach 1 Tag wurde die hälfte vom Zimmer gesaugt. Die andere hälfte war immer noch staubig. Ansonsten war das Personal sehr nett und hilfsbereit.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Sehr freundliche Bedienung und schöne Aussicht auf den See
Stayed 1 night in Sep 2025