VISIONAPARTMENTS Lucerne Neustadtstrasse

Property class: 3

Choose dates to view prices

Close to Chapel Bridge, VISIONAPARTMENTS Lucerne Neustadtstrasse provides amenities like laundry facilities. Guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry

Room options

View all photos for Mini Room

A modern hotel room with a grey carpet, a wooden tray with croissants and juice, a small table with a lamp, and a blue chair.

Mini Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Studio Junior, Kitchenette

A table with a lamp, a vase with green leaves, a blue mug, a bowl with apples, and a green chair.

Studio Junior, Kitchenette

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Mini, Kitchenette

A modern hotel room with a flat-screen TV, a sofa, a small table with a vase of flowers, and a dining area with a chair and a table.

Studio Mini, Kitchenette

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

A hotel room with a bed, a desk with a chair, a small table with a vase of flowers, and a nightstand with a lamp.

Junior Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room

A bedroom with a bed, a flat-screen TV mounted on the wall, and a window with sheer curtains.

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Studio Mini, Balcony, Kitchenette

A modern hotel room with a flat-screen TV, a sofa, a small table with a vase of flowers, and a dining area with a chair and a table.

Studio Mini, Balcony, Kitchenette

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Junior, Balcony, Kitchenette

A table with a lamp, a vase with green leaves, a blue mug, a bowl with apples, and a green chair.

Studio Junior, Balcony, Kitchenette

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Lucerne, VISIONAPARTMENTS Lucerne Neustadtstrasse is in the city center. KKL Lucerne and Modern Art Museum are cultural highlights, and some of the area's attractions include Natur-Museum and Richard Wagner Museum. Spiegellabyrinth and Kanuwelt Buochs GmbH are also worth visiting. Visit our Lucerne travel guide
Map
Neustadtstrasse 16, Lucerne, 6003

What's nearby

  • A historic building with domed towers by a calm river reflecting a sunset sky.
    Jesuit Church
    11 min walk - 0.9 km
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    12 min walk - 1.1 km
  • A lake with boats, a mountain, and buildings in the background.
    KKL Lucerne
    13 min walk - 1.1 km
  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    14 min walk - 1.2 km
  • Lucerne Arts Museum
    14 min walk - 1.2 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    12 min walk
  • Zurich Airport (ZRH)
    58 min drive

Restaurants

  • Two Hands Coffeehouse
    3 min walk
  • WOLF Burger & Steak Bar
    5 min walk
  • Nachbar
    6 min walk
  • Cafe Patisserie Mamie
    4 min walk
  • Indian Restaurant Luzern
    6 min walk

About this property

VISIONAPARTMENTS Lucerne Neustadtstrasse

  • Hotel near Chapel Bridge
  • VISIONAPARTMENTS Lucerne Neustadtstrasse provides laundry facilities and more. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Express check-out, express check-in, and smoke-free premises
    • An elevator and multilingual staff
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 60 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 30-inch flat-screen TVs with premium channels
    • Wardrobes/closets, electric kettles, and heating

Similar properties

A modern café interior with a bar area, seating, a refrigerator stocked with beverages, and shelves with snacks.
ibis budget Luzern City
Lucerne
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
7.6 out of 10, Good, 1,184 reviews
The price is SAR 341
SAR 401 total
includes taxes & fees
22 Nov - 23 Nov
ibis budget Luzern City
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Frequently asked questions

Is VISIONAPARTMENTS Lucerne Neustadtstrasse pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10.50 per pet, per day. Service animals are exempt from fees.

How much is parking?

VISIONAPARTMENTS Lucerne Neustadtstrasse doesn't offer parking.

What time is check-in at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Check-out is at 10 AM.

Where is VISIONAPARTMENTS Lucerne Neustadtstrasse located?

Located in the heart of Lucerne, this hotel is within a 15-minute walk of The Swiss Path and Chapel Bridge. Jesuit Church and Franciscan Church are also within 15 minutes. Lucerne (QLJ-Lucerne Train Station) is 12 minutes by foot and Lucerne Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

VISIONAPARTMENTS Lucerne Neustadtstrasse Reviews

6.8

8.0

Cleanliness

7.0

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 120 out of 744 reviews
Rating 8 - Good. 282 out of 744 reviews
Rating 6 - Okay. 170 out of 744 reviews
Rating 4 - Poor. 93 out of 744 reviews
Rating 2 - Terrible. 79 out of 744 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but got all that u need

first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location. Perfect for travelers The property is very small. Online is a bit deceiving, it has just a foot or 2 of walkable space. If you are traveling alone and not planning on staying inside much, this is perfect. If you need a workspace or sitting spot, this may not be the best suitable spot. Other than the space, I have no complaints at all
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room but extremely small. Looked like they tried to use every inch of space available. We booked this last minute and had good response from the team for a convenient check in. Train noises stop at night so we slept fine. This might be a problem for light sleepers as the trains are loud at 5am.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never did check out the laundry set up but it was located really close to everything and anything. Especially the station which was relieving. The room was clean, a bit tight for two adults but we managed. I did fix the tv in there, it somehow never got plugged in but it was an easy fix. And y’all are quick to respond to questions which was relieving when I got waylaid on the way there.
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

This hotel is clean and the room was small but well organized. There is a closet with shelves but no where to hang clothes. The biggest drawback was the location. The hotel is right next to the train station so you need to be a really sound sleeper in order to stay here because the sound of trains breaking is a very high pitched sound of metal scraping against metal.
Stayed 9 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment is quite small but clean and they managed to use every spot. Thankfully the windows are thick! The noise from the trains below is constant and a lot. With the windows closed only hear a few really loud ones. There needs to be some hooks in the shower as there is nowhere to hang a towel. The location is aprox 10 min walk to train station and convenient to town centre
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check-in. Location was perfect. Able to park a block away. Very noisy with construction beside property early in the morning. Lots of train noisy but that wasnt too bad and calming sound. We did not see a spa which was adverised.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

Not the greatest experience

Pros: Staff was responsive to emails. Room was clean. Cons: The info provided on hotels.com states that (1) customers would receive a secure link to upload ID for check-in, but I didn't receive the link until I emailed a week prior to my arrival date; (2) customers can receive special access instructions if checking in outside of regular check-in hours, but I didn't receive any special access instructions even after a few inquiries. The email stated that I would receive the access code the day of my arrival. At 9:30 a.m. on the day of my arrival, I still had not received any access code. So I had to email to follow up. They responded within 3 hours but there was no mention of checking in at irregular hours. So I waited until the regular check-in hours. A few items (shower head holder, kitchenette faucet, sound bar anchor) were not securely attached. The welcome guide in the room suggests customers to email them, so I did so that I wouldn't be held responsible in case anything happened. It also asked us to check against their inventory list, but I didn't see the inventory list until after I emailed. There was no/poor AC/ventilation. The room was so warm that we had to open the window to sleep. But because it was so close to the train station and there was a train every 3-4 minutes, we eventually had to close the window. But the room was so hot with the window closed, meaning we couldn't sleep one way or the other. Room was small but we were aware and could handle that.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
The location was fine. Not too far from train station and I could walk to many restaurants.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Compact but well equipped micro studio
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
We
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only loud trains but all Great
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic no thrill room
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed. Really convenient and useful kitchenette and laundry. It was very hot so a cooling unit would be useful rather than just a fan.
Stayed 5 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
the room was so tiny
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024
Verified review

6/10 Okay

noisy
Stayed 5 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

Expensive and loud

Extremely expensive for the place - far from the city center and have constant and loud train noise.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness
Very small but central, close to station so loud from the trains. AC did not work so we needed windows open.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice, but no AC just fan. Sometimes its quite hot there
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid Vision Switzerland

Our room was situated above the train tracks. We heard trains all day and night. The room was so hot we couldn't close the window to block the sound.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
We were in the corner of the apartment and it was so hot (no AC). It was so loud even with the windows closed from the trains. We wanted to keep the window open though because it was so hot in the room.
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The odor in the facility was awful and to the point that we had to get out of there. Do not book. There are much better options out there
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls are dirty, the AC did not work. The curtains were dirty. The noise from the trains is really bad.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
It was convenient as a last minute booking. Very close to the tram stop. Has accessibility lift for luggage going up the stairs, and lifts. Can get a bit noisy during the late afternoon and night, many people out in the corridors, but otherwise value for money. The staff wouldn't give us the full room we booked at the start but they managed to fix the problem in the end. There were broken hooks on some of the beds and had limited coat hangers.
Stayed 2 nights in May 2025