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Hotel Goldener Stern - contactless check-in

2.5 star property
Belle Époque hotel in Lucerne

Choose dates to view prices

Photo gallery for Hotel Goldener Stern - contactless check-in

Exterior
Handrails in stairways
Standard Double Room | 1 bedroom, down comforters, in-room safe, desk
Deluxe Quadruple Room | 1 bedroom, down comforters, in-room safe, desk
Mountain view

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi
The current price is SAR 838
SAR 912 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, down comforters, in-room safe, desk

Deluxe Quadruple Room

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, down comforters, in-room safe, desk

Standard Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, down comforters, in-room safe, desk

Superior Quadruple Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, down comforters, in-room safe, desk

Standard Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Pillow menu
Renovated in 2024
Down duvet
Separate bedroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
35 Burgerstrasse, Lucerne, LU, 6003

What's nearby

  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 5 min walk - 0.5 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Chateau Guetsch - 10 min walk - 0.8 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬2 min walk
  • ‪Melissa's Kitchen - ‬1 min walk
  • ‪Suter's Meile - ‬1 min walk
  • ‪Wirtshaus Bar Krienbrüggli - ‬2 min walk

About this property

Hotel Goldener Stern - contactless check-in

Hotel remodeled in 2024 and located near Swiss Transportation Museum
Located close to Chapel Bridge, Hotel Goldener Stern - contactless check-in has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Express check-out, express check-in, and smoke-free premises
  • An elevator
Room features
All guestrooms at Hotel Goldener Stern - contactless check-in have comforts such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

English, French, German, Italian, Spanish

Similar properties

View from room

The Lubo - self check-in

  • Free WiFi
  • Air conditioning
  • Housekeeping
8.4 out of 10, Very Good, 331 reviews
The price is SAR 736
SAR 848 total
includes taxes & fees
3 Aug - 4 Aug
The Lubo - self check-in

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Elevator (24 inch wide door)
  • Hardwood flooring in public areas

More

  • Belle Époque architecture
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Property is also known as

Burgerstrasse 35
Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Hotel
Boutique Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Lucerne
Hotel Goldener Stern - contactless check-in Hotel Lucerne

Frequently asked questions

Is Hotel Goldener Stern - contactless check-in pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Goldener Stern - contactless check-in?

This hotel doesn't offer parking.

What time is check-in at Hotel Goldener Stern - contactless check-in?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Goldener Stern - contactless check-in?

Check-out is at 11:00 AM.

Where is Hotel Goldener Stern - contactless check-in located?

Located in the heart of Lucerne, this hotel is 1.9 mi (3 km) from Swiss Transportation Museum. Lucerne (QLJ-Lucerne Train Station) is 9 minutes by foot and Lucerne Station is 9 minutes.

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Hotel Goldener Stern - contactless check-in Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 9 out of 55 reviews
Rating 4 - Poor. 4 out of 55 reviews
Rating 2 - Terrible. 5 out of 55 reviews

8.6/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Great location and nice room.
Stayed 1 night in Jun 2025

10/10

Good location. The room was cozy. We enjoyed our stay.
Stayed 1 night in Jul 2025

8/10

the location was great.
Stayed 6 nights in May 2025

10/10

What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.
Stayed 3 nights in Jul 2025

10/10

GREAT option for Lucerne. Just enough distance from the riverfront crowd. Great vibe at the bar downstairs (closes at 12:30). Clean. Parking is right there.
Stayed 1 night in Jun 2025

10/10

Great location and fantastic accommodation
Stayed 1 night in Jul 2024

8/10

We stayed just one night. Everything is done remotely, no staff on site. Not a bad thing, just didn’t realize that and might not be a great fit for all travelers. Also above a pub with late live music. They left ear plugs for us- but was still a loud evening. Again- the music didn’t bother us much, but travelers should be aware. It was clean and we had enough space for our family of 4.
Stayed 1 night in Jun 2025

10/10

Contactless check in was no problem. Took a second to find the Goki app to get in the room but after that, no issues. I had a request for additional pillows to help with my back and they accommodated. The elevator is SUPER TINY but works great. The water pressure is powerful in the shower 👍.
Stayed 2 nights in Jun 2025

6/10

Area in general was loud at night. We had to open windows at night to keep the room cooler (as there’s no AC), and that made the noise worse. There’s also a bar downstairs and we smelled weed when we entered the building.
Stayed 1 night in Jun 2025

10/10

Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.
Stayed 2 nights in May 2024

10/10

Great location. Very easy to self checkin
Stayed 2 nights in Jun 2024

10/10

Great hotel only 10 mins from the train station in Luzern. If you like connection then maybe its not the best hotel for you, but the contactless check in was simple and the service via Whats App was great. The xmas night market was just outside the hotel, which made it very magical. Highly recommend staying here.
Stayed 2 nights in Dec 2024

6/10

The hotel is in a very nice area, convenient for walking around the old town/river area. I was not a big fan of the contactless check-in, would much rather interact with a person for that instead of a computer.
Stayed 2 nights in Jun 2024

10/10

Last night we had the pleasure of staying at the Hotel Goldener Stern. The room was freshly and modernly furnished, and the digital access made everything more convenient. Located in the heart of Lucerne's old town, the hotel was an ideal base for our explorations. Overall, our stay provided a cozy and pleasant experience in this charming hotel!

10/10

An extremely beautiful hotel in the middle of the city of Lucerne. It was recently renovated and now shines in new splendor. The entire guest journey is automated and works perfectly. I can recommend the hotel for tourists as well as business travelers. I will certainly be back!
Stayed 1 night in Jan 2024

10/10

Too hot , need AC
Stayed 1 night in Aug 2024

2/10

Not a place for folks with mobility issues—tiny lift, tiny rooms, no air conditioning, two pillows, the list is endless. If you needed a room cheap and convenient to all, this would work, but for most it won’t.
Stayed 2 nights in Jun 2024

2/10

There is no AC. Therefore, Never stay during summer. It's rerrible to stay in this season.
Stayed 2 nights in Jul 2024

2/10

No AC. Overpriced and horrible place to satay
Stayed 1 night in Jul 2024

6/10

Sent an email to management about the accommodations, but never received a reply. Users should understand that no contact check in means no staff on site. Bar downstairs is very noisy. Should have more than one fan available for all the guests at the property.
Stayed 2 nights in Jul 2024

4/10

No AC very hot
Stayed 2 nights in Jun 2024

2/10

Very difficult time consuming online check in. Asked for far too much personal information without which we couldn’t gain access. Room incredibly hot despite given fans. No tea spoons, creamer for coffee. Shower soap not working. More expensive than our 4 star 2 room and living room wonderful hotel in Zermatt
Stayed 2 nights in Aug 2024

6/10

Stayed 2 nights in May 2025

8/10

Muy limpio y fácil de accesar al cuarto. El único inconveniente fue que la música del bar se escuchaba muy fuerte en el cuarto, deberían de proveer tapones para audífonos para personas sensibles al ruido
Stayed 2 nights in Mar 2025

8/10

Stayed 1 night in Jan 2025