"The property was beautiful with an abundance of pools, restaurants, and entertainment. The staff were incredible and very accommodating! Everyone was very helpful and kind to us and our 9 month old baby. There was a small drainage issue in our shower that caused some flooding. The hotel was very prompt in sending someone to address the issue and to change our room. The hotel expedia support staff went above and beyond the next day by offering spa services, which helped us relax further. Really...

"We had a great stay despite hurricane Melissa and wish to commend the staff and management for their response and attention to guests' needs and services during and after the hurricane. We met many outstanding and caring staff and hope hotel will be able to retain them once it reopens. We are also grateful for the complimentary days post hurricane and all the efforts to facilitate our safe return to our respective homes. Prior to the hurricane, we were pleasantly surprised with upgraded...

"Rooms and amenities were wonderful, food was delicious and a great variety, the ambience and activities were amazing. But what stands out the absolute most is the incredible super friendly and helpful staff! Everyone was willing to answer any question, offered a smile and conversation any time you passed by. Special thanks goes to Ron, Rashae, and Homroy for going the extra extra mile for me and my friends. I will definitely come back!!"

"Great place, great staff, great everything for the price. Although there’s a bar next to the pool, a bar inside the pool would be much better!"

"I stayed here during the recent category 5 hurricane Melissa the staff was amazing under difficult circumstances they kept us safe, kept us fed, kept us calm... thank you to everybody that works at this amazing hotel "

"it was amazing the best time I had in a while"

"Everything we experienced at this hotel was wonderful and top notch!! The friendliest staff...the food was amazing, fresh and local! We had the best experience! They were very accommodating and willing to go the extra mile in whatever we needed! I will always remember the friendly faces of this place and their everlasting spirit even after the devistation of the hurricane, they remain to be the most resilient people and to experience their country and their culture, will always be a blessing...

"The room was very clean and comfortable. The room had a back porch with table and chairs. Staff were very friendly. Overall It was a very good choice. "