Located close to Porta Sant'Anna and Piazza dell'Anfiteatro, Lucca Relais provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Located in Lucca, Lucca Relais is in the city center and near a train station. Notable landmarks in the area include Porta Sant'Anna and Piazza dell'Anfiteatro. Guinigi Tower and Cathedral of St Martin are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Lucca travel guide
Located close to Porta Sant'Anna and Cathedral of St Martin, Lucca Relais provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
Express check-out, tour/ticket assistance, and multilingual staff
Luggage storage, a vending machine, and wedding services
Room features
All guestrooms at Lucca Relais feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
Memory foam beds, down comforters, and cribs/infant beds (surcharge)
Bathrooms with rainfall showers and bidets
Wardrobes/closets, refrigerators, and coffee/tea makers
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Lucca Relais?
As of 24 Shawwal 2026, prices found for a 1-night stay for 2 adults at Lucca Relais on 26 Shawwal 2026 start from SAR 432, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 20 per day. There is free parking nearby.
What time is check-in at Lucca Relais?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Lucca Relais?
Check-out is at 10:00 AM.
Does Lucca Relais provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.
Where is Lucca Relais located?
Located in the heart of Lucca, this guesthouse is within 1 mi (2 km) of Porta Sant'Anna, Piazza dell'Anfiteatro, and Cathedral of St Martin. Guinigi Tower is 0.9 mi (1.4 km) away. Lucca Station is 18 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Lucca Relais Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great stay. Although simple rooms, it was very clean and there were comfortable beds. There is no reception and allc ontact is via WhatsApp, but that worked out well.
The property is in a great location, free parking nearby and the mattress is good.
Your experience will depend on the room- rooms 8,9,10 are in the attic and I suspect all are very poor. Our bedroom had most unhygienic shower, shower head was disgusting, sheets and towels in holes, filthy on and under bedside table. Hot, uncomfortable- in October- with no aircon, so had to open velux above bed. Was raining so rain kept raining in. Very loud traffic. Fridge sounded as though was fire risk, made terrible noises. Looks nothing like the photos. No kettle. Poor. Rooms downstairs looked much better. Not having reception wasn't a problem, but if there had been someone there I suspect they'd have been more aware, and perhaps some of these issues would have been dealt with? Anyway enjoyed Lucca.
Very clean and spacious rooms. Very friendly staff. Booked a table for us in the local restaurant which served amazing italian food! So thank you for a great experience!
Lovely place overall, good distance from the walled city of Lucca, responsive and attentive staff.
Could not figure out how to operate the blinds, narrow toilet.
Very good value for the price. Room looked like the pictures. Some things were not mint condition, for example cracked sink and small stains in the bottom of the toilet, nothing that bothered us though. When we arrived there was a hair in the toilet even though it had a "cleaned" seal. Everything else was clean though. Very comfortable bed and pillows. Nice and convenient terrace. Good location, not at all an issue to be situated right outside the Lucca walls. Did not receive the check in instructions even though my contact info was updated in the app, but the host was quick to help us with this. Majority of communication was through an AI on WhatsApp which sometimes confused things, but host was quick to sort this out as well. Could stay here again if we came back.
Cute and quaint rooms in a great location, next to the walls of Lucca. The area is quiet at night and safe to walk.
Check-in was a little tricky, but we figured it out.
Rooms were clean. No AC, so may be uncomfortable in the warmer season.
Stayed 3 nights in May 2026
Verified review
4/10 Poor
Mika
28 May 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was on top floor. Temperature of the room was 30 celsius degrees. You can't sleep in that temperature...
A disappointing experience according to price and pictures of the place. The must disappointing was the air conditioning. We arrive to two rooms were the temperature was 37 degrees and the old air condition didn’t work probably. I would not recommend this place
Stayed 1 night in Jul 2026
Verified review
10/10 Excellent
Holly
4 October 2025
Liked: Cleanliness, amenities
Convience to town center. Bed sags though
Stayed 1 night in Sep 2025
Verified review
6/10 Okay
Clarice
6 September 2025
Liked: Staff & service
We rented two rooms at the hotel. It is close to the old city and on street parking is very close. One of the rooms air conditioning didn’t work so was a bit warm. The rooms are fine and had the things needed for a one night stay.
We were very disappointed with our stay, especially considering we paid around £250 for one night. The room looked nothing like the photos on Hotels.com and felt very misleading.
The biggest surprise was that the shower was literally in the bedroom!
The room also had numerous signs of poor maintenance, including damaged walls, chipped paint, exposed screw holes, and a loose door fitting.
The air conditioning was set to 26°C and barely cooled the room, making it uncomfortable to sleep. For the price we paid, we expected a much higher standard of accommodation and better attention to detail.
Overall, the property did not match its online presentation and did not represent good value for money. We would not choose to stay here again.
Stayed 1 night in Jul 2026
Verified review
6/10 Okay
HenriDirlksons
5 October 2019
Liked: Cleanliness, staff & service
Good location but bathroom small and no nightlight
La chambre était calme et propre. Bon emplacement. La réception se fait à distance et ce n’est pas la bonne chambre qui nous a été attribuée au départ. Les lits des enfants n’étaient pas faits et je n’ai eu le message de la bonne chambre que dans la nuit. Climatisation trop juste en cas de forte chaleur (36-37 degrés extérieur).
Stayed 1 night in Jul 2026
Verified review
6/10 Okay
VITTORIO
27 June 2026
Disliked: Staff & service, amenities
Niente di che : affitto di una camera senza mai incontrare nessuno : una mail che ti dà un codice e nulla più.
(Per il messaggio whatsapp promesso è stato necessario chiamarli last minute!!)
La location è OK, appena fuori le mura di Lucca, un breve cammino vi porterà in centro e la zona è tranquilla.
Ma non esiste NESSUN servizio : un frigorifero in camera (e magari una bottiglia di acqua in omaggio) sarebbe stato gradito..
Il guaio vero è l'aria condizionata (a muro) piuttosto debole, non raffresca di sicuro e tende ad aumentare l'umidità.
Colazione non offerta nelle possibilità.
(Torno a dire : senza un frigorifero come date una alternativa agli ospiti?)Ààa
Peccato : occasione persa per una struttura che potrebbe essere un luogo delizioso
Stayed 1 night in Jun 2026
Verified review
4/10 Poor
IJeb Jan
21 June 2026
Disliked: Amenities
Prijs kwaliteit matig. Ligging tov centrum goed. Public parking. Wifi werkt niet, airco werkt wel.
Stayed 1 night in Jun 2026
Verified review
8/10 Good
John
24 April 2026
Meget fint og rent.
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Håkan
14 October 2025
Liked: Cleanliness, staff & service
Helt okej boende till rimligt pris centralt i Lucca. Bara 200 m från en stor parkering där man står säkert och i stort sett gratis. Efter kommunikation på Whatsup så var det inget problem med in- eller utcheckning
Obefintlig information om incheckning.
30 minuter efter ankomst till låst boende, kom information på WhatsApp.
Men efter strul med incheckning och tillgång, får vi ett enkelt men mycket trevligt rum med sköna säng.
Bra läge, ca 5 minuters promenad till stadsport en.