البحث عن فنادق في لافلاند من SAR 241

"I will say first and foremost, the front desk staff was very kind and apologetic. So we were comforted by that and felt how sorry she was. We do not believe that this hotel is meant for families, it is beyond disgusting. We got there about 9pm, we were given a room and room card, went to that room and used the key card - there was someone already there. Went back down and got another room, and it was not clean whatsoever, cat food all over the ground smelt like cigarettes, a used water bottle....

"For being a sweet, the person that was using the sofa bed had to go get their own sheets and pillows and pillowcases. And the Keurig coffee only had one K cup, and there were four people as it said on the reservation kind of disappointed."

"Due to remodeling in progress there was considerable dust everywhere. Work being done in the room next to us until about midnight sounded like rats in the wall. Otherwise we were comfortable. Check in host spoke poor english, that along with my poor hearing made it a little difficult for me. "

"I saw bedbugs or ticks in my room, making my stay very uncomfortable. The staff is incredibly nice. The maid cleaned my room and freshened everything after only one night. The building has definitely seen better days. It is probably time to knock it down and start from scratch unfortunately. Especially while you have such great staff to maintain it."

"Nice, modern and clean."

"Clean"

"Cleanliness was definitely on point!! Rooms with pull out beds not recommended at all. Great service. Parking is an issue evening to night as you are next to Horseshoe Casinos, all though there are signed stating you will be towed, well the hotel don't review the cameras to watch the 10 plus people taking the PAID hotel members Parking. Beds not very comfortable I thought it would have been better. Coffee is great. Shower pressure was Amazing!! Staff at desk was very nice. Always greeted you....

"Very good for the price. Bed a little hard for my taste."

"This was a great hotel for our stay. Very clean and our suite was huge. Would definitely stay here again. Nice indoor pool with even better outdoor seating."

"Room was clean was clean and the staff was OK, but my flight was going to arrive late so I messaged the property to let them know I was coming in late and they wouldn’t send a airport shuttle. "

"The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed."

"The staff is friendly and it's a good location off I-80 and near restuarants. Breakfast is okay but other hotels have been better. It's overly dog friendly (do-do on the floor). TV didn't work so staff moved us to another room."

"The rooms have been recently remodeled. When I got to my room there was a 50' extension cord leading to a charger for the window shades. I reported it to the front desk and they had maintenance come and remove it. I had a King bed room. The only chair was the deak chair. There was plenty of room for a comfortable chair or even a lobe seat, but nothing was in the area except an end table. An end table with no seat next to it. Humm. They said they were still working on getting the rooms...

"A"

"A staff member entered my room without knocking at 11:30 at night while I was in bed. He said he didn't know the room was occupied. About 20 minutes later, a different staff member knocked and demanded I come down to the front desk and re-check in saying they had a mistake in their computer. At nearly midnight, I had to get dressed and go back downstairs to the lobby and check in all over again. Also, the room had dirty bed sheets and the fridge had not been cleaned out and had leftover...

"The room was clean & comfortable. We came in to Omaha in late flight & shuttle was prompt in picking us up. We also parked our car at hotel for flight & trip before stay. All worked out very ell. Thank you."

"The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

"It was a nice, quiet hotel away from the busy towns. The rooms were nice, breakfast was nice, and the staff were friendly and willing to help with any issues that came up."

"Clean rooms, full hot delicious breakfast bar included, soap in assigned room was empty upon arrival. I reported to front desk and they replaced soap. Housekeeping replenished towels daily."

"Everything was plenty nice."