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Holiday Inn Louisville East - Hurstbourne by IHG

3.0 star property
Suburban hotel with area shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Louisville East - Hurstbourne by IHG

Exterior
Indoor pool, sun loungers
Exterior
Exterior
Standard Room, 2 Queen Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
The current price is SAR 311
SAR 366 total
includes taxes & fees
5 Jul - 6 Jul

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Standard Room, 1 King Bed, Mobility Accessible (Communications) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1325 South Hurstbourne Parkway, Louisville, KY, 40222

What's nearby

  • Mall St. Matthews - 5 min drive - 6.2 km
  • Oxmoor Center - 6 min drive - 7.2 km
  • Louisville Mega Cavern - 11 min drive - 14.4 km
  • Louisville Zoo - 12 min drive - 14.4 km
  • Kentucky Exposition Center - 15 min drive - 19.2 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Moe's Southwest Grill - ‬19 min walk
  • ‪IHOP - ‬2 min walk
  • ‪Olive Garden - ‬6 min walk

About this property

Holiday Inn Louisville East - Hurstbourne by IHG

Hotel near Oxmoor Center
Located close to Mall St. Matthews, Holiday Inn Louisville East - Hurstbourne by IHG provides dry cleaning/laundry services, a bar, and a gym. The on-site American cuisine restaurant, Winners Circle Restaurant, offers breakfast, dinner, and kids' meals. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • A banquet hall, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 187 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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The price is SAR 315
SAR 371 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 12 meeting rooms
  • 22,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne By Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne an IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Louisville

Frequently asked questions

Does Holiday Inn Louisville East - Hurstbourne by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Louisville East - Hurstbourne by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Holiday Inn Louisville East - Hurstbourne by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Louisville East - Hurstbourne by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Louisville East - Hurstbourne by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Louisville East - Hurstbourne by IHG located?

Located in Jeffersontown, this hotel is 3.1 mi (5 km) from Oxmoor Center and within 9 mi (15 km) of Mall St. Matthews and Louisville Zoo. Louisville Mega Cavern and Freedom Hall are also within 12 mi (20 km).

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Holiday Inn Louisville East - Hurstbourne by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 255 out of 629 reviews
Rating 8 - Good. 189 out of 629 reviews
Rating 6 - Okay. 95 out of 629 reviews
Rating 4 - Poor. 53 out of 629 reviews
Rating 2 - Terrible. 37 out of 629 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean quiet
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

6/10 Okay

lisa

Liked: Cleanliness, staff & service
The air did not work right in the room. The location was good for what we were doing there.
Stayed 2 nights in May 2025

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and very very clean. To be an older hotel don’t let it discourage you from staying here. The older part is not part of the hotel now it is just the large building and it’s definitely a hotel I will continue to reside at when I come to Louisville. Looking for a beautiful event space this place several meeting rooms to ball rooms!! Excellent management and staff. Especially the young lady works the evening shift I’m not sure of her name but she’s the best dark hair curls she’s so kind!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and everyone was very friendly and helpful
Stayed 2 nights in Mar 2025

4/10 Poor

Karle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is older and seems rundown. When I arrived in my hotel room, there was old food in the fridge from previous guests.
Stayed 2 nights in May 2025

8/10 Good

Holly Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The rundown abandoned hotel was a little disconcerting upon arrival but the overall hotel itself was very nice. The walls are very thin. We could hear other guests at all hours.
Stayed 2 nights in Apr 2025

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
We were graded with a pleasant welcome from Brittney at the front desk. She knew the answer to each and every question we had we had a little problem, nothing major and we called down to the front desk and she took care of it right away. There are some people that work Customerservice these days That act like it’s a chore to do their job but once you meet Brittney at Holiday Inn you’ll see that she takes her job very seriously and she does it very well. If I were in management, she would definitely be one of my assistance or a supervisor with her at the front desk. I would know my business is going to Be Run the right way and our guest will be very happy thank you Brittney for welcoming us to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service
Clean rooms and great lobby
Stayed 1 night in Dec 2024

6/10 Okay

Rod

Liked: Cleanliness
Good holiday day inn
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were VERY comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

The general manager, Warren Morris, was extremely nice and helpful. Brittany at the front desk is super friendly! The breakfast is really good and fruit is fresh. Beds are medium to firm, which I prefer. The pillows are not. Very small, soft and squishy. Elevators are fast. We are on our 3rd night and are staying several more instead of moving closer to the reason we're here.
Stayed 1 night in Mar 2025

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whoever was working the front desk Thursday evening she was completely rude and outta pocket for no reason. Asked if they had handicap rooms and she said she wouldn’t change it which was no problem until she started with her little rude comments. WILL NEVER stay again may look nice but staff makes the hotel feel hostel!
Stayed 1 night in Apr 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Safe& clean
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
I paid a deposit on condition of room in cash for $60. I tried to get back and they said I did not pay for security deposit. I called several times and they refused to resolve issue. This is an untrustworthy place because they don't seem to exude honesty in their business relationships. I don't trust this particular facility.
Stayed 1 night in Apr 2025

6/10 Okay

Bacardi

Liked: Cleanliness, property conditions & facilities
Our roim window's face the inside of the hotel. No view room 178
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, beautiful beach area.
Stayed 1 night in Aug 2022

6/10 Okay

Mallory

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked a room for the weekend. I had a King Suite. Upon Entry into my room there was major wall damage which appeared to be water remediated related. There were two large spots like that. Overall the hotel was outdated and poorly maintained. Pool was cold. 5th floor elevator opening has damage that needs attention. For the price the facilities side of this property is not the move. Staff were all amazing tho!
Stayed 2 nights in Apr 2025

8/10 Good

Calman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such a big facility there were very few people staying.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom could use another outlet and placed a bit higher on the wall.
Stayed 3 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient location, easy parking.
Stayed 5 nights in Nov 2023

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ernie review

Overall it was good. I would come back again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice property and staff were all very nice! The front desk at check in was superb and the bartender both nice was the sweetest!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and extremely friendly staff
Stayed 1 night in Sep 2022