Search Resorts in Los Brazos

"Our reservation got cancelled a night before. This was the worst experience ever. We had to get other reservations the day of. This is terrible customer service."

"I liked everything, except the food. I think it could be better and with more variety. More coffee places and the beach was not the best either. Otherwise is great"

"Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that...

"I did not find the Resort. I found the cofresi Palm. But not CONFRESI. Even with Google maps. I want a refund.There is no CONFRESI Resort."

"Staff was so friendly. Room was nice. Never disappointed when I visit."

"we spent two hours checking in (our room was not ready at the time we arrived...so they said) and then when we did check in...it was so much paper work to fill out and crap to take care...fees to pay in case of.... that when we were finally handed the keys, it was the wrong rooms with someone else's name attached. At that point we were done with this property and called another property close who took us in with half the hassle."