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"Great costumer service"

"Highly recommend this hotel for family vacation especially with toddler. Food 24 hrs. "

"Very nice property, huge rooms, excellent for families. Love the Spa"

"Very fun all inclusive hotel! Very kid friendly! Pools everywhere and all very nice!! Highly recommend this place for any family! "

"From the moment we arrived at Villa La Estancia, we were enveloped in an atmosphere of warmth, professionalism, and genuine hospitality. The property itself is stunning—immaculate grounds, luxurious suites, and breathtaking views—but what truly sets this resort apart is its incredible staff. Every single team member we encountered went above and beyond to make us feel welcomed and cared for. The pool staff : Nico , Raul, Ruddy, the servers Josue, Ernesto, and Jesus and Daniel with the towels. And Carlos for making that great beach BBQ. From the front desk to bell Service : Oswaldo and Bryan, and housekeeping, and the spa attendants , the attention to detail and personalized service were beyond exceptional. The restaurant staff deserve special praise as well. La Casona ! Fabian, Angel, Eduardo, Ada, Daniella, Carolina, Rogelio and Benjamin and Ricardo. Each meal was served with a smile, and the team remembered our preferences after just one day—a level of attentiveness you usually only find at the very best five-star resorts. Housekeeping was equally impeccable—quietly efficient and thoughtful. It’s clear that the team at Villa La Estancia is not only well-trained but also takes real pride in creating memorable guest experiences. If you’re looking for a luxury stay where genuine hospitality is the standard, Villa La Estancia should be at the very top of your list. The staff alone make it worth the visit—and they’re the reason we’ll absolutely be coming back."

"Is nice "

"Beautiful property with a great beach. Staff was amazing"

"Staff was super helpful and friendly! Will come back again! "

"The service was amazing from the moment we walked through the doors to the day that we left everyone that worked there was so helpful and friendly 10 out of 10 would recommend and go back."