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"Parking structure had easy access. Staff was friendly and helpful. The bed was comfortable. "

"It’s clean"

"Staff was very welcoming and room were very comfortable"

"Very nice 👍 "

"The receptionist and the housekeeper were very helpful. Excellent customer service "

"I like the fact that there is a shuttle going to Universal Studio. Big enough pool for the guests. Front desk people I find it not very accommodating but the room service / cleaning crews are very helpful and nice. Not enough restaurant inside the hotel (not to mention the lady who is helping to take the order is not even helpful, it makes you feel I should not be ordering from their resto.) no other options. I came to her twice for 2 nights dinner and still have the same way of serving customers (not pleasant for me)."

"The staff was amazing! "

"Perfect for our 1 night stay to catch a plane at LAX. Shuttle ran every 30 minutes 24 hours a day. Had multiple restaurants to choose from so we didn’t even have to leave the hotel. Clean and comfortable. "

"Great for layover but the parking price per night at $70 is ridiculous "