"Great staff"

"The rooms were supposedly non-smoking but had a stale smoke smell, especially on the third floor. There was no screen on our window even though we were able to open the window. There were loose tiles on the bathroom floor, so we needed to be careful not to injure ourselves. The light in the elevator area was out during our stay and others mentioned it had been out all weekend. Then there was the pool area; the chlorine and other chemicals were so strong I could not stand being in the pool area...

"I rarely leave negative reviews, but this experience was extremely disappointing and concerning. My family and I arrived after an 11-hour drive to Apple Valley MN, with four children, including one with mold allergies. Upon entering Room 307, we immediately noticed a strong mildew odor and visible mold in the room. The condition of the room was completely unacceptable and did not match the quality or appearance advertised online. Due to the health concerns, we immediately notified the front...

"Clean room"