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Hôtel Le Relais

3.0 star property
Combine work & play at this convenient hotel. Enjoy meals at the on-site restaurant or relax over drinks at the bar.

Choose dates to view prices

In a shopping district, Hôtel Le Relais offers an inviting atmosphere with a terrace, bar, and on-site restaurant serving lunch and dinner. Stay connected with in-room WiFi and take advantage of the 24-hour business center, banquet hall, meeting rooms while enjoying free self parking.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Lons, Hôtel Le Relais is in a shopping district. Château de Pau National Museum and Lescar Cathedral are local landmarks, and some of the area's attractions include Stade Nautique and Labyrinthe Magique. Looking to enjoy an event or a game while in town? See what's happening at Piscine Aqualons or Hippodrome de Pau. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Lons travel guide
Map
Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140

What's nearby

  • Piscine Aqualons
    11 min walk - 0.9 km
  • Hippodrome de Pau
    12 min walk - 1.1 km
  • Zenith de Pau
    3 min drive - 3.1 km
  • Palais de Sports de Pau
    4 min drive - 2.1 km
  • Casino Tranchant Pau
    4 min drive - 3.8 km

Getting around

  • Lescar Station
    7 min drive
  • Pau (PUF-Pau - Pyrenees)
    8 min drive

Restaurants

  • Boulangerie Ange
    19 min walk
  • Subway
    18 min walk
  • Cafétéria Tempo Resto
    5 min drive
  • Au Bureau Pau
    6 min drive
  • Quick
    4 min drive

About this property

Hôtel Le Relais

Hotel in a shopping district
A terrace, a bar, and a 24-hour business center are just a few of the amenities provided at Hôtel Le Relais. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and 4 meeting rooms
  • Luggage storage, multilingual staff, and a 24-hour front desk
Room features
All 60 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 4.50 to 11 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,076 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 9.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 4.5 to 11 per person
  • Rollaway bed fee: EUR 9.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons

Frequently asked questions

Is Hôtel Le Relais pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Le Relais?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Hôtel Le Relais?

Check-out is at 11:30 AM.

Where is Hôtel Le Relais located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Piscine Aqualons and Hippodrome de Pau. Zenith de Pau and Palais de Sports de Pau are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Le Relais Reviews

7.8

Good

7.6

Cleanliness

7.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 38 out of 161 reviews
Rating 8 - Good. 80 out of 161 reviews
Rating 6 - Okay. 25 out of 161 reviews
Rating 4 - Poor. 10 out of 161 reviews
Rating 2 - Terrible. 8 out of 161 reviews

Reviews

8/10 Good

Philippe

Liked: Cleanliness, staff & service
Normal
Stayed 1 night in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Stayed 1 night in Jun 2024

6/10 Okay

Jaime

Disliked: Cleanliness
Siendo sinceros,hablando de mi habitación,en la cama de al lado de la ventana había mosquitos muertos y algún bicho de ese estilo que otro! La limpieza no era del todo la digna de un hotel de supuestamente 3 estrellas,me pico el cuerpo toda la noche ya nose si era mi cabeza o eran los inquilinos de la habitación Pero para dormir una noche para pasar el trago está bien No desayune en el buffet porque por 9€ me parecía ridículo lo que proporcionaban,4 filetes de jamón York,unas magdalenas y 6 tostadas de pan Lo siento no pongo nunca Opiniones pero todo hay que decirlo y saberlo
Stayed 1 night in Dec 2025

8/10 Good

EWM

Liked: Cleanliness, staff & service, amenities
RAS
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Hôtel correct.
Stayed 1 night in Oct 2025

4/10 Poor

Didier

Disliked: Cleanliness, property conditions & facilities, room comfort
Lavabo de salle de bain ne s’écoule pas. Les toilettes ne s’écoule pas. La chasse coule très faiblement. Le support de savon de la salle de bain était plein de noirs et de moisi.
Stayed 2 nights in Sep 2025

8/10 Good

Angelique

Liked: Staff & service, property conditions & facilities, room comfort

Étape entre ouest de la France et Espagne

Bon accueil, personnel sympathique et lits confortables.
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon sejour a été convenable. Le personnel a été agreable et courtois.
Stayed 1 night in Jun 2025

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Gros contraste entre l’accueil avec du marbre, très propre et tout neuf, et les chambres vieillotes, salle de bain avec hygiène douteuse, toiles d’araignée, poussières et taches sur les murs dans la chambre Literie et draps correct Manque de prise électrique proche du lit
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Staff & service, room comfort

Correct sans trop d'exigence

Acceuil chaleureux, chambre correcte, petit dej plus que minimaliste.
Stayed 3 nights in Feb 2025

6/10 Okay

paul

Ne mérite pas 3 etoiles
Stayed 2 nights in Jan 2025

2/10 Terrible

Julien

Disliked: Cleanliness, property conditions & facilities, room comfort
Nuit pour le travail, baignoire avec robinet cassé (impossinle de régler l'eau chaude, donc douche tiède) Une seule lampe fonctionnait, le chauffages vieux comme le monde fait un bruit d'enfer. Le drap du lit était taché de trace de pas... les chambres sont mal insonorisées. Franchement je ne me plains jamais mais plus jamais dans cette hôtel et je deconseille.. Le seul point positif est la boulangerie en face qui est excellente et avec un personnel agréable
Stayed 1 night in Nov 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service
Super acceuil et service .par contre les chambres sont un peu vieille.
Stayed 1 night in Jun 2024

8/10 Good

Cédric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour ma part aucun soucis au niveau de la chambre
Stayed 2 nights in May 2024

4/10 Poor

CATHERINE

Disliked: Staff & service, property conditions & facilities, room comfort
Chambre vétuste non conforme au site, pas de ménage, accueil moyen
Stayed 2 nights in May 2024

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Stayed 1 night in Aug 2023

4/10 Poor

Laurent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la robinetterie lavabo cassée à notre arrivée et non remplacer. Le ménage non fait même à notre demande car il y a du sable au sol. Les lits non faits. On nous dit oui on va passer faire le ménage et changer les draps mais les femmes de ménage ne sont jamais passées. Par contre l'accueil de l'hôtel est très bien. En résumé, établissement à éviter.
Stayed 4 nights in Aug 2023

2/10 Terrible

Elena

Disliked: Cleanliness, property conditions & facilities
Camera umida, biancheria del letto umida, bagno sporco e wc che si muoveva. Mensola portaoggetti cadente, bollitore presente ma con una busta di caffè, tre di zucchero e un biscotto (in una camera tripla!). Doccia senza supporto, pavimenti luridi. Nei corridoi moquette sporca e puzzolente.
Stayed 1 night in Aug 2023

8/10 Good

thibaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Très bon rapport qualité prix, bon repas lors de la soirée étape.
Stayed 1 night in Jan 2023

4/10 Poor

valerie

Disliked: Cleanliness, staff & service, property conditions & facilities

Affreux

Hôtel ne correspond pas à 3 étoiles sale pas de serviettes changées pour 2 nuits chambre pas faite obligé de faire la police car tapage dans couloir hôtel à recaler
Stayed 2 nights in Nov 2022

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Accueil correct mais chambre très sale meme pas nettoyé. J'ai du nettoyer la salle de bain ( sol et baignoire ) avant de me laver.
Stayed 1 night in Jan 2021

6/10 Okay

Ramanan, Zürich

Disliked: Cleanliness, amenities, property conditions & facilities
Passt zu dem Preis. Nur für Notfall empfehlen. Einfach nur zum übernachten.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

Peut faire mieux

Il faisait très froid dans la chambre, obligée d'allumer le chauffage...mal isolé.. A cause du corona (?) Petit déjeuner vraiment décevant (3petits pains au lait, café soluble, fruit, compote et jus de fruit) je pense que le corona n'excuse pas tout... Bref je ne reviendrais pas dans cet hotel
Stayed 3 nights in Jun 2020

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable

L’hôtel est très bien situé avec plusieurs restaurants à proximité
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons aimé la gentillesse du personnel, le serveur Super Sympa au restaurant de l'hotel Rapport qualité/prix excellent
Stayed 1 night in Jan 2020