"We booked a room at the Carriage House at the Copper Swan because the photos on Expedia and the property's website made it look clean, charming, and well maintained. Unfortunately, our experience was completely different.
When we arrived at approximately 6:00 p.m., there was no staff on-site to greet us. Instead, there was simply a note with a key waiting for us. We also discovered that we had been assigned a room on the third floor of the main house rather than the Carriage House room we had...
"We booked a room at the Carriage House at the Copper Swan because the photos on Expedia and the property's website made it look clean, charming, and well maintained. Unfortunately, our experience was completely different.
When we arrived at approximately 6:00 p.m., there was no staff on-site to greet us. Instead, there was simply a note with a key waiting for us. We also discovered that we had been assigned a room on the third floor of the main house rather than the Carriage House room we had...
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