Entire apartment

Urban Chic - Portobello

Property class: 5 and above

Photo gallery for Urban Chic - Portobello

Living area - Urban Chic - Portobello (London)
In-room dining - Urban Chic - Portobello (London)
Living area - Urban Chic - Portobello (London)
Room - Urban Chic - Portobello (London)
Room - Urban Chic - Portobello (London)
Urban Chic - Portobello provides a terrace and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Outdoor Space

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About this property

Urban Chic - Portobello

  • Luxury apartment near Westfield London Shopping Centre
  • Urban Chic - Portobello provides a terrace and more. Stay connected with free in-room WiFi.
  • Other perks include:
    • Express check-out, games, and an elevator
    • Smoke-free premises
    • Guest reviews speak well of the overall condition
  • Room features
  • All guestrooms at Urban Chic - Portobello feature perks such as separate sitting areas, as well as amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Shower/tub combinations and free toiletries
    • Balconies or patios, wardrobes/closets, and separate sitting areas

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About the neighborhood

Notting Hill, a neighborhood in London, is home to this apartment. Royal Albert Hall and Marble Arch are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Natural History Museum and London Eye are not to be missed. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our London travel guide
View more Apartments in London
Map
Faraday Road, London, England, W10 5NZ

What's nearby

  • A street with shops, including a Portobello Market.
    Portobello Road Market
    9 min walk - 0.8 km
  • A red building with 'ALICE'S' signage and a 'POST OFFICE' sign.
    Westbourne Grove
    9 min walk - 0.8 km
  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    6 min drive - 2.0 km
  • A serene pond with red maple leaves, surrounded by rocks and greenery.
    Holland Park
    7 min drive - 2.1 km
  • Tabernacle
    12 min walk - 1.1 km

Getting around

  • Ladbroke Grove Underground Station
    8 min walk
  • Kensal Green Station
    19 min walk
  • Heathrow Airport (LHR)
    45 min drive

Restaurants

  • Pret a Manger
    7 min walk
  • Leafwild
    6 min walk
  • The Fat Badger
    2 min walk
  • Flying Horse Coffee
    2 min walk
  • The Eagle North Kensington
    2 min walk

Frequently asked questions

Is Urban Chic - Portobello pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Urban Chic - Portobello?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM–6:00 AM for a fee.

What time is check-out at Urban Chic - Portobello?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Urban Chic - Portobello located?

Located in Notting Hill, this luxury apartment building is 0.5 mi (0.7 km) from Portobello Road Market and within 3 mi (5 km) of Hyde Park and Royal Albert Hall. Oxford Street and Marble Arch are also within 3 mi (5 km). Ladbroke Grove Underground Station is 8 minutes by foot and Westbourne Park Underground Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Urban Chic - Portobello Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable and ideal for a family vacation, the park right opposite makes it even better cos of the ability to engage in outdoor activities
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a really cute and more importantly clean apartment! We really enjoyed our time together in and/or our and about due to cultural diversity of the neighbourhood!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort
Great property centrally located, picking the keys up from a corner shop 900metres away was a pain with luggage
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Train station is a little bit of a walk and where you get off is a little unsafe during the day much more at night. Taking the bus felt more safe and it’s much closer. The flat is clean and in front of a park so it’s nice and close to a convenient store. The front door was hard to open at first but once you learn the trick to it, it’s ok. Two things I wasn’t happy about are the washing machine/dryer combo. It takes SO long to finish and the pull out bed in the living room is very uncomfortable. It’s hard and it’s not even flat. It actually hurt my back. The flat is very close to Portobello Rd. where all the stores, food stands are. It’s literally a block away. We loved that! Overall I give it a 7 out of 10.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
For checking-in, I was supposed to collect a key from a shop and was sent an address + a code to pick up from. They ended up emailing me the wrong address and/or code so I was unable to pick up my key at check-in time (3pm), I had contacted the support who then gave me a different code, which didn't work, then another different address, which didn't even exist. I then called up the support once again, from which it was escalated to a manager who AGAIN gave me the wrong address and/or pick up code. I only managed to collect my keys at 9pm (6 hours after check-in!) ONLY because the shopkeeper helped out UrbanChic's support as their support staff (all 3 that I talked to) were completely incompetent. It was bad enough to expect someone to collect keys from a shop (which wasn't stated before I paid for the place), but to email someone the wrong address and check-in codes + have the support not pick up my calls with no place to go along with my luggage ruined the whole stay, I missed my plans that I had to attend to that evening and was not offered any sort of compensation whatsoever. The property however was quite pleasant. Would recommend the property, would never touch UrbanChic ever again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In a great district with fine restaurants

Very good experience, well kept building. Personnel that met me were very nice. Apartment I rented, was modern, clean and well maintained.
Stayed 4 nights in Jan 2018
Verified review

2/10 Terrible

DO NOT BOOK WITH URBAN CHIC. We had a booking, the day before they informed us that we had been moved to a different property. We had purposely booked a place with a lift as one of the people in our party had really bad knees and stairs were tough. This new place had a lot of stairs. To make things worse, at 1:45am, a party of 5 people tried to enter the flat - they were also relocated to the same place. We contacted the property manager, were told (in writing) we would get a refund and had to go through Expedia. When I contacted Expedia, they contacted to property and the refund was not granted (even though we have it in writing). Save yourself the hassle. Don't book a Urban chic property.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Communication
The apartment size, location and walkability were great. However it was fairly obvious that no one had done an inspection prior to our visit. Communication and follow through were TERRIBLE. We had a major problem that was never resolved. We had NO HOT WATER for the four days we were there. We attempted to get the problem fixed but were ultimately told that Urban Chic has no control over the operations of the building we were in. On the third day we were given the option to move to another location but no offer was made to assist us with the move. I wrote emails to the company and have not received any response in almost three weeks. I have requested some compensation but again, no response.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

적극 추천

가성비 최고이고 위치도 좋아서 매우 만족스러운 여행이 되었습니다.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Superb clean and well equipped apartment

Very well equipped apartment, clean, all amenities available. A great deal of care and attention was given to this accomodation. We had a superb stay with everything you could ever need. Great communication with the host too.
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful flat in a nice location

Elegant decor and a comfortable stay.. Everything needed is in the flat..
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely flat in a good location

Lovely apartment and close to shops
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Apartamento nuevo limpio y acogedor. Zona céntrica y muy bien comunicado.
Stayed 4 nights in Feb 2020
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and lot's of stains to carpets, marks on walls, flat 167 has not been looked after very well which is a real shame. some power sockets didn't work, heating was troublesome, main bathroom smelt of cat urine, previous guests kids had drawn on walls, dishwasher door broken, I can go on and on. place has so much potential if they spent some money on maintenance.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good overall apartment with cleanliness issues

Stayed at Urban Chic Portobello with my girlfriend and another couple. The apartment itself was nice overall - newer and quite modern and in a great location. However, there were some issues with cleanliness. There were horrific stains all over the couch, to the point where no one was comfortable sitting on it. There was also some mold in the shower. There was also a fowl smell that we noticed after getting home from a day out. It went away after leaving the windows open for a while and didn’t seem to come back, but still a bit concerning. Even with the cleanliness issues the overall experience was good. It’s located a short walk from the tube and it’s even closer to several bus stops. Good coffee shops nearby too.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean well appointed flat
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property is part of a completely new complex and the general condition of the apartments are good but the 2 apartments I rented were ready 2 hours later (you don’t want this to happen when you have your entire family coming from Italy). At least an email saying that they were sorry would have been appreciated and probably resulted in a different review.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little apartment near Portobello Road and walking distance (1mile) to Nottinghill Gate Station and other public transport. A couple of nice restaurants in the neighborhood, including a good Pizzeria, Fish and Chip shop, bakeries etc. A short walk to a couple of pubs and Tesco/Sainbury markets. Bedrooms were clean, although a little small. Sofa bed in living room was great for 2 kids with enough space that they didn't fight about being on top of each other! High speed Internet, Netflix on the TV and a well equipped kitchen gave us the option for dinners and breakfasts in when we wanted. Communication with Property manager was very good, check-in and check-out was very easy, no problems at all. Overall would recommend and would consider to use again if returning to London.
Stayed 5 nights in Aug 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was the very first time I was renting an apartment for a family vacation. So I was trying to to be extra cautious with where I stay. The good 1. Great location 2. The apartment was clean (maybe the carpets could have been cleaner) but overall it was clean. The bad 1. Apartment was not ready when we got there after the agreed checkin time! 2. Beds are cheap and the mattress kept falling through the frame not good 3. the shades in one room kept falling off The only safe in the apartment was not working The Ugly 1. Horrible, I mean really bad smell coming from the shower area in of the bathroom in the bedroom really bad To be fair they told me I should have called when they asked for my feed back and good rating but. after a semi indifferent response I got regarding to no hot water the first day I was not too confident they would do anything. and why is the place not in the tip top shape when you rent it and why do I have to endure anything until you fix it. Fix it before you rent not after you rent.
Stayed 6 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, clean, convenience to portobello market.
Stayed 8 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Litt langt fra selve bykjernen. Fin og ren leilighet. Bra for barnefamilie på 5
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Sehr schöne Wohnung, gut geschnitten, Küche vollständig und schön eingerichtet. Einzig das Doppelbett hat geknarrt und die Matratze war vollkommen durchgelegen.
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and wonderful stay but with hidden charge.

We enjoyed our stay at Urban Chic Portobello with everything is needed. Location is also with lots bus and tube stops. As for the property itself, it's clean, secure which is a big plus for family with kids. One down side is the hidden charge for late check in for 50 pounds (I checked in around 9pm) which wasn't disclosed on hotels.com website for the amount and only disclosed after you booked with hotels.com then communicated via email.
Stayed 6 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales

Superfin, ny leilighet. Fint område, nær portobello road. Bra renhold og god service.
Stayed 2 nights in Feb 2019
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service
Nothing chic about it. Worn furniture and dirty linens
Stayed 2 nights in Feb 2019