2/10 Terrible
Brenda P.
10 Jum. I, 2024
Unfortunate Experience
We actually did not end up staying here. I filtered for 1 bedroom when I booked last fall. This flat popped up and it was listed as an 1 bedroom in the summary detail, and location was ok and pictures looked good. On arrival we discovered it was a studio, no bedroom. It was located in the back lower corner of the building with window looking out to a dark lower walkway. The pictures showed a bright spacious flat. It was dark, damp and there was paint peeling off the walls in places. I contacted the host to advise it was not as advertised and requested a refund. He was extraordinarily rude, stated I had not read the listing and under no circumstances was I getting a refund. I booked another place and tried to work with VRBO to address the situation and who ended up being no help. The listing was changed by the next day with studio noted in the listing detail. The host sent a very disrespectful email to VRBO about me which they sent on to me. It was evident VRBO is nothing more than a listing site. End of week I went back to the flat took pictures as evidence the flat was left in the exact condition as when we arrived.
Brenda P.
Stayed 9 nights in Apr 2024