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"Upon entering the hotel, the staff was friendly and courteous. It smelled like they had just got done cleaning the place. I stayed in an all-girls 4-bed dorm on the 4th floor. The room met the description. Overall, it was in good shape. Maybe a little chipped paint on the ceiling but I am not in Chicago to stare at the walls and ceiling all day. The bedding and towels did not have any stains, and were obviously freshly laundered. There was room under the bunk for me to store my carry-on sized suitcase. Those with checked-bag sized suitcases might have some trouble finding an out of the way place to store their luggage. The mattress is medium in firmness and more than comfortable. Curtains around the bed were clean and I felt I had enough privacy. The room, bed, and bathroom/shower were clean. It was comparable to some other 3-4 star hotels I have stayed in before. The place overall was quiet. I couldn't hear anything from any neighbouring rooms or the lounge. The area itself is absolutely fantastic. As a solo female traveler, I felt very safe getting to and from my hotel at night. The area is very busy with tourists and very well lit. Are there homeless people around? Yes, a few. Did I feel threatened? Not at all. Overall, I would definitely recommend this spot to anyone who wants to stay in downtown Chicago on a budget. I would definitely consider staying here again. "

"Central location, most things walkable. Very comfy rooms. Desk staff very helpful. Did find it expensive for the brand"

"The reception staff is very pleasant and ready to help you immediately upon arrival. If there is a free room, they will check you in immediately and will not keep you waiting. Everything is within walking distance. I highly recommend this hotel. It's a pity that there is no bottle of water in the rooms."

"Great Hotel! Room Service always made sure to come in and make the room look clean! "

"All around nice experience "

"An amazing place."

"Great downtown location with everything in walking distance. Funky decor, comfy bed and a neat bar onsite with friendly staff. "

"Great stay! Would highly recommend "

"In the center of it all, Chicago’s best with perfect sunrises every morning over Lake Michigan. Very friendly staff, on site restaurants offering a verity of food choices. Best stay downtown."