"FIrst of all: The Staff! Super service minded and friendly - Five Stars.
Europe is getting hotter and hotter. Unless you're enjoing sleeping in a warm room, you should not book here mid-July or during an European heat wave. The AC doesn't work properly. The rest of the year: Perfect. "In the middle" of the old city, close to everything, especially the railroad station.
I'd love to stay here again, but not during high temperatures."
"A fantastic hotel that is right at the heart of Cologne. Right next to the train station, cathedral, the Rhine and cafes.
Our third stay and will keep returning."
"We had an amazing room with a view of the cathedral. The only challenge was dragging our luggage up and down the stairs from the parking garage and then into the hotel."
"Came to Cologne for an event so was not at hotel much. Started with an excellent 90 minute massage and then use the spa facilities. Hot tub was a bit cool for my liking but otherwise it was awesome.
Beds are super comfortable and housekeeping are very efficient. Happy I chose the Regency Club floor.
Breakfast was also very good and they catered to Gluten-Free."
"Hotel was perfect and for myself the location was ideal for my travel plans.
Train station 5 mins walk away, trams and buses right outside hotel.
I can't fault the hotel for anything and would recommend it."
"No parking. We had to park blocks away in a paid parkade that was expensive.
Came for the pool but didn’t get a chance to enjoy due to our lateness, as well you have to pay extra for access to it which was not worth the 1-2 hours of potential enjoyment that we could’ve had.
We also did not feel that safe in this area of the city where the hotel was. A lot of graffiti everywhere. What appeared to be the ?homeless consuming drugs during our walk from the parkade. I would not come to this hotel again."