"Booked this for 3 nights, two rooms a long time ago.
Basic rooms that cost quite a lot.
The rooms had no windows in. The rooms had a doorset that had a window in. There was nowhere that you could sit in that room and see any view.
The room was advertised as a mountain view. Unless you left the room there was no view. When you were in bed you could only see concrete walls.
I have stayed here before. The owner seemed to think it was because i had an apartment. It was not. I have never booked anywhere, any hotel that does not have a window in a hotel room. It did not state this. There was a window in the door and doorset. This window in the door overlooked the back of a house.
The TV had to be fixed every night, no fridge.
I went onto the ABTA website to ask how to fix the problem. It said to speak to hotel and ask to leave. After one night i offered to pay and leave. The owner said covid everything was expensive and offered me a tiny studio. My husband is 6 foot 2. I honestly dont know how we would have fit in with the suitcases. I just wanted to leave and pay for what we had. The owner would not allow it.
I stayed and paid because it is our holiday. I will not be back. It was dismal. Dreadful. Like a cupboard. This beautiful valley and there was not one place you could sit with a coffee and see any view or i fact any window. I was shocked. But like the owner said ' well you paid for basic'
"
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