We are extremely happy about everything apart from the check-in. There was no one at Novasol's office in Ystad handing over the key. After a call to the head office in Denmark we were lucky to be connected with the property owner and given access to the house. I am not sure who is considered the property manager. I assume it is Novasol in Ystad, that is why I am so dissapointed in my rating in this aspect. Yet, at the same time I am very happy with the women assisting me over the phone. Still, it is a lot of unnecessary uncertainty and worries and trouble. Apart from this, we had a most amazing visit. We want to express our deepest gratitude to the owner of the property, a most kind and understanding woman who came to our rescue. We are so happy about the house and the setting. We have already booked the same house for next summer.
