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"Mel at the front desk went above and beyond to assist us. We were a huge family group in town for my brother's funeral. She made the checking in problems that some of us had, dissappear. She has a great personal and her customer service was awesome. She should be front desk manager and given a huge raise!"

"The staff were all amazing and helpful. The property has bbq grills The guests can use plus utensils and spices to borrow. Very quiet hotel nice pool.. Definitely recommend"

"Everything was good but the pool was closed"

"I enjoy staying here."

"Your property was very clean. The staff was very respectful easy to find easy parking. I love all the amenities. I’ll be back soon."

"The room was clean. Staff was polite and attentive to my needs. The breakfast time should be extended to 10am. Parking was fine . Overall pleasant stay"

"Great hotel"

"Nice hotel, staff was friendly and helpful with our problem."

"The Hotel was quaint and lovely. Very clean and comfy room. The staff was great."

"The rooms were very clean. And staff were friendly."

"The property is excellent; the facilities are excellent BUT some of the staff need training in hospitality especially for an exceptional property in a historic area. I have been twice in the last 3 weeks due to work, and it was the same both times. Both times, I had multiple experiences at the front desk where staff didn't even look up from what they were doing and said, "Can I help you?" with exasperated facial expressions that appeared as if I was an annoyance or chore. If this were an...

"From the moment we arrived, it was a welcoming, friendly environment! We toured the Inn, which is beautiful and clean. There were delicious cookies in the dining room. The room was clean. The historic vibes were amazing. The bathroom was clean. It is in the perfect location. You just walk outside, and you are on the main street, yet it's still very quiet at night. Parking was easy. The courtyard out back is well-maintained and a nice place to relax at the end of the day. Breakfast was...

"Wonderful Cabin very clean and quiet will definitely go back "

"Ironclad was a wonderful place right in Fredericksburg, close to the town and restaurants. Our room was on the 2nd floor, no elevators, but it was okay. Sadly, the Bourbon room was closed, but the staff was ice enough to let us go down and look at the room. Very cool, would stay again!"

"AAA"

"We had a wonderful stay at Tru by Hilton Thornsburg! The hotel was clean, modern, and the staff was friendly and welcoming from check-in to check-out. We really appreciated the complimentary breakfast each morning—it had a nice variety and was a great way to start the day. The concession stand was convenient for grabbing snacks and drinks, and the free Wi-Fi worked well throughout our stay. One of the highlights was being able to watch the car show at the nearby Dominion Raceway, which made our...

"Sheets had stains, cups in the room were dirty and chipped, the fridge had a terrible smell emanating from it, and couch had weird stains on it. I expect a lot more from a place like this."