Find all hotels by Independent in Lockport, KY

"Simple checkin and parking. Hospitable staff. Undergoing renovation in main areas, which I knew when booked. It should be nice when they are done. Spacious but outdated room. Carpet was very old and stained and smelled like dog when we did not bring a pet ourselves so shouldn’t have been put in that room. Pet rooms should be allocated to guests with pets. Breakfast subpar. Walkable to historical downtown which was really cool. Also had free trolley tour hop on and off which stopped right inside parking structure. Very convenient. Did chocolate candy tour and was fun. "

"I booked 12 hours before i showed up to check in and when i arrived i am informed they dont have the room i booked available. A different room with a smaller bed was offered but we wanted a room with a king bed, hence why i booked that. "

"I asked Belterra to give us a voucher since our daughter's golf tournanment for Saturday, 4/18 was canceled due to weather. I did not expect a refund. And she will play many tournaments here over the next several years. I did not receive a reply. That just isn't good business...you took my money, I didn't stay there and not even a courtesy reply...thumbs down"

"It was a good place to sleep, quiet and clean."

"My room was not that clean and had a smell of cigarette smoke. I do want to say the staff are very pleasant and very respectful, but can only do so much with the resources they have. There was never any kind of juice in the mornings even after a person came in to fix the machine. Breakfast was adequate despite that. It was a convenient location but I don't know that I would stay there again."

"No elevator we were on 3rd floor. Ceiling was a little low. Parking great. Communication for keyless entry was good "

"The place and the staff were excellent. Polite and helpful. The continental breakfast was a bit on the lean side but that's not a big problem since easy to get food nearby. I'd stay there again, for sure."

"Clean and Great breakfast"

"Rooms are clean. The walls are thin and can hear people on both sides of the room. Breakfast is good for something quick. Staff are very friendly and accommodating when we needed anything."