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"Excellent position,very friendly helpful staff,good breakfast,quiet and comfortable. Hot water tap in bathroom not working but there was a bath(even though hard to get to taps because of fixed shower screen).Will recommend to friends and go again,many thanks."

"We went for a wedding, excellent service, food and all staff very pleasant. "

"Fantastic stay with friends staff lovely, friendly and knowledgeable, especially Steve in the restaurant when we went for breakfast in the morning 😋 Definitely recommend. "

"Lovely hotel, very friendly. "

"The hotel was excellent and the staff were lovely but we made the booking on hotels.com and when we arrived the hotel had no knowledge of us and this caused 10 minutes of extreme stress. Fortunately I was able to locate this reference, they found the booking and still had rooms so it got sorted. When we got to the room the pull out bed had not been made, again not the hotels fault as they weren't expecting us and they sorted it within 5 minutes. In summary big thums up to the hotel but the experience partially spoiled by the incompetence of Hotels.com as they had not placed my booking on the Hampton by Hilton system. I trust that hotels.com are going to credit back some or all of my one key credits due to your incompetence "

"The staff are all ways friendly and helpful "

"Nice quiet location,looks very nice on arrival driving up the drive,Nice staff,Clean, Nice food,very well priced, will visit again "

"Great location "

"Great hotel for a city stay. Attentive staff, quiet and comfortable rooms & great location for all the sites of Chester. "