"Our room was never completely cleaned in the three days we started. They knew the power would be out on arrival day for hours but had a racist security guard only approach the 2 Caucasian people on the pool he told us the pool is closed at 7pm. Bur didn’t tell the Latina couple less than 3 feet from me the same info. The security guard lied the pool wasn’t closed. Another lady went to the front desk to ask whatsup she told them the same thing I did. And the said the pools not closed that people...