"Our check-in was not smooth...we arrived at 1pm after a very long flight then a train from Zurich to Strasburg, so up almost 24 hours. We went to the front desk and was brusquely told by the woman we could not check-in until 3pm. We asked if there was perhaps just 1 room ready (we had 2 rooms reserved), again rudely told only at 3pm. Then we had to ask if we could at least store our luggage. Not once did she suggest anything...we roamed the hotel on our own & eventually had lunch at the...

"Stationnement facile devant l’appartement"

"Man bekommt ein ein kleines Zimmer mit einen Bett - die Dusche ist winzig, vergleichbar mit einen Wohnmobil. keine Klima, es steht ein verstaubter Ventilator im Zimmer. Wenn man wirklich sparen will ist es auszuhalten, sonst finger weg."

"We really enjoyed our stay. The room was spotlessly clean. The pool is amazing - clean and empty each time we visited. The walk to the tram is just 10 minutes. There is an excellent organic supermarket right next door. The only slight downsides.... Reception is only open from 15.00-20.00. We did wonder what would have happened if we had an issue outside these hours. There is a daily parking fee - not sure why this is as the car park was relatively empty and it is not city-centre located. You...

"Unterkunft im Großen und Ganzen Ok, da Ziel ein Kurztrip war. Leider war die Sauberkeit etwas mangelhaft. Einzelne Haare der Vorgänger, im Bad Wasserspuren ebenfalls vom Vorgänger, Treppenhaus dreckig, Frühstücksraum leider auch unsauber. Teller beim Frühstück Mangelware"

"Friendly staff. Tram station at the front door. Walking distance to the old town & the Cathédrale Notre-Dame"