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St Raphael Resort

5.0 star property

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Photo gallery for St Raphael Resort

Presidential Suite | 1 bedroom, minibar, in-room safe, desk
Presidential Suite | Living room | 26-inch TV with satellite channels, table tennis
Presidential Suite | 1 bedroom, minibar, in-room safe, desk
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Breakfast available
  • Parking included
  • Room service
The current price is SAR 1,207
SAR 1,315 total
includes taxes & fees
28 Jun - 29 Jun

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Executive Room, City View

Executive Room, City View | 1 bedroom, minibar, in-room safe, desk

Executive Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Standard Room, Marina View

1 bedroom, minibar, in-room safe, desk

Standard Room, Marina View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Marina view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, Marina View

Executive Room, Marina View | 1 bedroom, minibar, in-room safe, desk

Executive Room, Marina View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Standard Room, Marina View (Family)

1 bedroom, minibar, in-room safe, desk

Standard Room, Marina View (Family)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Marina view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, Sea View

Standard Room, Sea View | Beach/ocean view

Standard Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, City View

Family Room, City View | City view

Family Room, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Suite (Admiral)

Executive Suite (Admiral) | 1 bedroom, minibar, in-room safe, desk

Executive Suite (Admiral)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
  • 76 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Pool View

Executive Room, Pool View | 1 bedroom, minibar, in-room safe, desk

Executive Room, Pool View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, minibar, in-room safe, desk

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
  • 76 sq m
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Marina View (Imperial)

Room, Marina View (Imperial) | 1 bedroom, minibar, in-room safe, desk

Room, Marina View (Imperial)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, City View

City view

Twin Room, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Renovated in 2019
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Room with Sea View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Imperial Room with Marina View

  • Sleeps 2
  • 1 King Bed

Executive Room with Inland View

  • Sleeps 2
  • 1 King Bed

Standard Family Room with Marina View

  • Sleeps 2
  • 4 Twin Beds

Room With Sea View 2 Single Bed

  • Sleeps 3
  • 2 Twin Beds

Admiral Suite

  • Sleeps 2
  • 1 King Bed

Room with Marina View 1 Double Bed

  • Sleeps 3
  • 1 Queen Bed

Triple Room with Front Sea View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Twin Room with City View

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Room with Inland View

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room with Marina View

  • Sleeps 2
  • 1 King Bed

Executive Room with Pool View

  • Sleeps 2
  • 1 King Bed

Twin Room with Inland View

  • Sleeps 2
  • 2 Twin Beds

Founder's Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Room with Marina View

1 bedroom, minibar, in-room safe, desk

Room with Marina View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Room with Side Sea View

  • Sleeps 2
  • 2 Twin Beds

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Double Room with Front Sea View

  • Sleeps 2
  • 1 Double Bed

Family Room with City View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

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The price is SAR 1,678
SAR 1,829 total
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27 Jun - 28 Jun
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About the neighborhood

Map
502 Leoforos Amathountos, Limassol, Limassol District, 4534

What's nearby

  • Amathus Ruins - 4 min drive - 3.4 km
  • Amathus Beach - 4 min drive - 4.9 km
  • Castella Beach - 5 min drive - 5.6 km
  • Dasoudi Beach - 8 min drive - 9.7 km
  • Limassol Marina - 16 min drive - 16.8 km

Getting around

  • Larnaca Intl. Airport (LCA) - 41 min drive

Restaurants

  • ‪St-Raphael Beach - ‬5 min walk
  • ‪Malindi Beach Bar & Restaurant - ‬6 min walk
  • ‪Chester's - ‬7 min walk
  • ‪Lanes - ‬11 min walk
  • ‪Plus Sea - ‬15 min walk

About this property

St Raphael Resort

Luxury eco-certified hotel by the sea, remodeled in 2019
A marina, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at St Raphael Resort. This hotel is a great place to bask in the sun with a beachfront location, beach cabanas, and sun loungers. Indulge in a deep-tissue massage, a body wrap, and reflexology at Serenity Spa at St Raphael Resort, the onsite spa. At the 6 on-site restaurants, enjoy lunch, dinner, light fare, and al fresco dining. Enjoy the health club, as well as activities like snorkeling, beach volleyball, and windsurfing. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and babysitting (surcharge)
Room features
All 272 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries, bidets, and hair dryers
  • 26-inch TVs with satellite channels
  • LED light bulbs, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at St Raphael Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 11 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alakati
  • Dolce Vita Ristorante
  • Seashells Healthy Living
  • Splash Restaurant
  • The Palladium Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Library
  • Motor boating
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - March 2019
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 26-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Alakati Restaurant, Splash Restaurant, and Seashells Grab N Go are closed from November 1 to mid-April each year.

Renovations and closures

The property is closed between November 1 and May 15.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Airport shuttle fee: EUR 80 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Raphael Resort
St Raphael Pyrgos
St Raphael Resort
St Raphael Resort Limassol
St Raphael Resort Hotel
St Raphael Resort Limassol
St Raphael Resort Hotel Limassol

Frequently asked questions

Does St Raphael Resort have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

How much does it cost to stay at St Raphael Resort?

As of 26 Jumada II 2025, prices found for a 1-night stay for 2 adults at St Raphael Resort on 26 Rajab 2025 start from $1,344.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is St Raphael Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at St Raphael Resort?

Self parking is free at this property.

What time is check-in at St Raphael Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at St Raphael Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does St Raphael Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Are there all-inclusive benefits at St Raphael Resort?

Some rate plans available at this property are all-inclusive.

Where is St Raphael Resort located?

Located in Limassol, this beachfront hotel is in the historical district and within 3 mi (5 km) of Amathus Ruins, Amathus Beach, and Castella Beach. Saint Anna Church is 2.2 mi (3.6 km) away.

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St Raphael Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 260 reviews
Rating 8 - Good. 77 out of 260 reviews
Rating 6 - Okay. 31 out of 260 reviews
Rating 4 - Poor. 9 out of 260 reviews
Rating 2 - Terrible. 3 out of 260 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khrystyna

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, friendly staff, good location. My kids enjoyed outdoor pools and easy access to lovely beach. Will return.
Stayed 7 nights in May 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed atmosphere, very friendly and helpful staff, great childcare facilities and team.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dimitris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hospitality, beautifully designed spaces, variety of food!
Stayed 2 nights in Dec 2024

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities
St Raphael’s was rather rundown when we went. Unfortunately for the price point we were expecting a nicer stay. It wasn’t helped when we checked in and they gave us a smaller room than the one we booked. When we queried there wasn’t really an explanation given and the gentleman at the front desk was quite rude. Definitely not a five star experience overall
Stayed 3 nights in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities
Sink in the room was blocked aircon did not work properly otherwise a nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed staying

Great hotel, a little bit far away from the center but overall a great hotel, has the small details for its visitors It has a Supermarket near and dining cool square
Stayed 4 nights in Oct 2024

10/10 Excellent

John Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vegan options. Staff very friendly.
Stayed 7 nights in Oct 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its position, accessibility to beach and range of eating facilities. Staff very pleasant and helpful. Accommodation very good and comfortable.
Stayed 7 nights in Sep 2024

8/10 Good

Mor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool, Great gardens with rest area
Stayed 1 night in Jun 2024

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

Excellent hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Rabih

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful resort for families with tons of activities for kids!
Stayed 5 nights in Aug 2022

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel as good as any 5 star hotel.
Stayed 10 nights in Jun 2023

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet with great marina view
Stayed 3 nights in Apr 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, we stopped at the hotel for 2 nights with our baby and we had a brilliant time. Friendly staff and clean hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel on the island. We would like to say a massive thank you to all the lovely staff who made our visit so memorable. Everyone made my family feel welcome and they always went above and beyond. The bedrooms were very spacious and clean, food was very nice and the bar was lovely. Really good value for money and didn't want to leave. 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at this fantastic resort- great place/ staff pools and beach.Food all vey good and marvellous blue sky sunny weather
Stayed 14 nights in Sep 2023

6/10 Okay

michelle

Liked: Cleanliness, property conditions & facilities, room comfort

Food is an important part of the stay

The resort is magnificent and very clean The beach is near by and it is a sand beach with no rocks in the water The food was not that good. The buffet in the evening was cold and it affected its taste. The Golden Monkey Thaï restaurant was excellent
Stayed 5 nights in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just excellent. It's one of the best hotels I have visited. Also, it is very beautiful and welcoming.
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 10 nights in Jun 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! 10/10 By far the best hotel I have ever stayed in. The staff were so friendly, great with children. Never have we felt so welcomed and looked after. From the moment we checked in we knew this was going to be a fantastic holiday. Room was lovely and clean, had everything you could ask for. Some of the best food we have had in an all inclusive. The hotel bar and restaurant were excellent. Can't wait to visit again and will reccomended to family and friends. A big thank you to all the hotel staff that made our holiday perfect.
Stayed 1 night in Jul 2024

10/10 Excellent

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Close proximity to the beach and fantastic gardens. The food was very good. Overall the hotel premises were excellent. Finally the hotel is a great option for families with children and the animation team did a great job at keeping out little boy happy. I would definitely recommend it for a visit in Cyprus and we are looking forward to visiting again in the near future!
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

We had a 5 night stay at the hotel. We chose the location for proximity to a family member and it may be a little quiet for some although the resort has enough facilities. The staff were fabulous and at all times polite, friendly and helpful. The breakfast buffet was superb with an abundance of choice, suitable for all. Wr had a great stay and wouldn't hesitate to recommens the hotel.
Stayed 5 nights in Mar 2023

8/10 Good

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite a nice place with prime beach access. We weren’t happy enough with a breakfast- not enough healthy options. Room service needs an hour to receive. Everything is pretty slow(.
Stayed 3 nights in Oct 2022

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 7 nights in Aug 2022

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Staff & service

Overpriced and Bad service and F&B offering

Only 2 person from the team made our stay amazing. Sasha the breakfast Manager and Lina Room service/cashier. The rest of restaurants staff was new or not able to answer any normal question. AC was off several times while we are eating in the restaurant. Asked for a steak and I was sent from all day dining to the main restaurant, then informed that was closed. Seems they are only programmed to serve full board guests with buffet style. Overpriced
Stayed 5 nights in Jul 2023