"From our after midnight arrival to the manager who went out of his way to change us from one type of handicap access room to one that was better suited to my needs. This property was run like a well oiled machine. The staff overall was polite and helpful, which obviously was made possible by the manager who seemed to treat them all the same way he treated guests (kind and helpful) even when he wasn’t in the building the staff was exceptional. A rare find these days"

"La habitación era cómoda y limpia"

"The only concern I had was with the shower/bathtub combination. It is very difficult getting out, because the floor of the room is 6" lower than the bottom of the tub. And without anything to hold on to, I found it very dangerous."

"Staff helpful, room well used and a couple of lights out in the bathroom, but blackout curtains worked and the bed was reasonably comfortable, so a good night’s sleep was had for fifty quid."

"Had a great stay"

"Hotel is in a good location ( near train station ) + local buses for travel all around the west midlands and beyond. Hotel is clean and quiet. You really do not interact with staff as they are only there ( if needed) upon check in."