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"They really took care to make sure your stay was comfortable."

"This hotel was a "wow" all around. The photos don't do it justice: 1) The area: the town it was in is super cute. Everyone knows one another in the area. Views of Etna were incredible. Just a very beautiful region of sicily. 2) The service: the front desk helped us book a helicopter tour of etna. We thoroughly enjoyed the tour, it was fantastic! 3) Spa: Wow wow wow - beautiful turkish bath, and you get it all to yourself with the fee. My husband and I enjoyed this immensely! 4) Restaurant: Probably the best meal we had in sicily. Incredibly creative, beautifully plated dishes. Props to the chef! 5) The rooms - baroque revival, with hand painted ceilings, just amazing. Comfy beds and nice rainfall showers in bathroom. "

"Very beautiful property with five star location, accommodation and amenities. Staff could have been a lot more friendly and welcoming."

"This was by far our best stay in Sicily. Friendly, helpful and very pleasant. Breakfast was amazing!!! Rooms were clean and very spacious. View was fabulous. Would definitely go back here."

"Beautiful hotel and beautiful surroundings. Big balcony room with view of the marina and sea. Great breakfast."

"Fabulous….like a “Four Seasons Hotel” in elegance, architecture and interior room design. Will stay there again!!"

"The people at the reception desk were super nice and helpful, both the day Lady and the evening guy. They tried to do everything possibile to make your stay a pleasurable one. The Hotel location is good if you are trying to get one of the ferries or tours to the Aeolian Islands. Unfortunately is on a side street and in front of a cargo section of the Milazzo Port. What I found is that although the management of the Hotel is trying to keep up with the maintanance of the Hotel unfortunately it seems that who ever built or remodeled the Hotel used chip accessories. Some of te bathrooms fixures were all loose. The eat/AC has no temperature settings. So that you can put it on or off low, Med, or high but you don't really know what you are getting. Breakfast is baic compared the most Italian Hotels breafast. Again the Staff very gentile and helpful"

"Lovely place. Giada paid attention to us as if she were the owner. Convenient location to the port. 10 minute walk to the ferry, retaurants and shopping. Excellent breakfast. We will be staying at the same hotel next week upon our return from Stromboli."

"Front desk check in professional "