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"Nice new hotel close to train station. Room was very nice. Only unfortunate thing was room is just above staff smoking area and the garbage. It was so hot in the room with no fans or AC but if window was open we choked on smoke. After midnight it was nicer and cooled room off. "

"We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt. "

"Seems to be family owned and operated. Everybody was very friendly and helpful."

"Although the hotel is dated and basic, it was really clean and in a great location. Check in was easy and we had a great time."

"Comfortable room, friendly staff, good breakfast. If you have large luggage, maybe a taxi will help. "

"Beautiful hotel with the best view of the Swiss Alps. "

"This hotel was great value. Our room was spacious and very comfortable. Breakfast was very good and staff were friendly and helpful. Highly recommended."

"Flexible check in time. Spacious attic suite. Friendly staff. "

"Very nice property and interesting story of family history of hotelers in Zermatt and support of the community. "