"Pools were great. No negatives. Didn’t use kitchen. Staff were fine. "

"This was one of the most disappointing resort experiences I’ve ever had. The room was fine and the location is beautiful, but the service completely ruined our stay. The resort is clearly and consistently understaffed. At many points, there is only one bartender working — not just occasionally, but regularly — and that same person is often also responsible for running food orders. This means they are constantly leaving long lines of guests waiting just to grab food elsewhere. Calling this...

"This place is deceiving and the pictures make it into something it is not. It was all inclusive but that was just drinks and food. Breakfast and most of the food was always great but only if you come in the beginning when it is first put out. Come during the last hour and it is picked over and nothing else is put out and what is left is all there is. The resort or rather hotel because you have to have activities for a resort and at least a gift shop. There is absolutely nothing at this place and...

"Excellent customer service "