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"The water in the shower was tepid at best. Apparently they had the boilers replaced recently, they told us, but the shower was poor. Kettle had a massive dent in it. The replaced kettle only worked when placed on the electricity supply at just the right angle. All the furniture in the room was cheap and tacky faux oak laminate where the oak was peeling off. An electricity cable was taped to the walls up the stairs. Basically you have to wonder why they bother to keep the hotel going. It’s in need of huge refurbishment and gives off the opinion of why are they continuing to bother offering accommodation. Very surprised it’s on the Hotels.com listing of venues to sleep. If I was Hotels.com I’d remove it as it damages their reputation. "

"Staff were all extremely friendly and helpful. Very quiet and picturesque location. Excellent breakfast and spa. Only slight negative is we upgraded to a Deluxe room and I would suggest it was average rather than deluxe."

"Breakfast very good , good choices they even gave our dog a sausage."

"Easy check in. Polite and friendly reception staff (both day and night shift). Good room. Serviced all my requirements. Hotel has a central Oban location. Breakfast perfectly adequate."

"Fab wee hotel with onsight parking. Room was spotless. Tea and coffee making facilities with bottled water and biscuits replenished every day. Fresh towels every day and housekeeping staff were so helpful and chatty. Hotel is situated on main road into Oban town centre. They have a beautiful bar area which is very quiet and would benefit from offering evening meal. Overall a wonderful stay. This is our fourth stay here and will most definitely be returning. "

"Excellent facilities, fantastic views, great value for money. Bathroom could do with an upgrade. "

"Obviously the location sells this hotel. Very dated decor and bedroom was very cramped. Car parking is not on site. Food and drink is very expensive"

"Room was clean. Up some very steep stairs. Not the most comfortable of beds. Very small en-suite. Functional for a single night nothing longer. "

"Our room was lovely and the air-conditioning and heating system worked well. We very much enjoyed the spa. Breakfast was delicious and plentiful. The front desk staff was very nice and helpful. We did not really care for the dinner menu so didn’t eat there."