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"Beautiful hotel in the centre of Leeds, shops, bars and restaurants all close by. Staff were friendly and helpful, in particular Dean and his colleague on reception when we checked in as they recommended 2 amazing restaurants. Dean was fantastic and always warm and friendly whenever you saw him. Loved this hotel and would happily go back. "

"Hotel and location great. Toilet blocked in the morning and we told reception when we went to breakfast but still wasn’t fixed when we came back an hour later. Had to call again and insist someone comes to sort out it as there isn’t a toilet brush in the room, finally someone came but initially they said there were no maintenance people , it was 7:30 am when we first told them "

"Staff very friendly and welcoming. Room clean. TV remote did not work properly (batteries changed). "

"Excellent check in and check out service. Great size room. Excellent cleanliness and facilities. "

"The room was spacious and clean. Though didn’t receive any additional benefits despite being a VIP access hotel."

"Had a lovely time, rooms large and airy - bed really comfortable had a good nights sleep. Bathroom ok looking tired and there was more condensation from the ceiling than the shower. Staff lovely and helpful/ overall I would recommend staying again "

"We had a overnight stay in leeds for a few drinks and relax, we arrived early and reception accomodated us and found us a room already cleaned to check into save us waiting around till 3pm . All staff were a credit friendly polite and accomodating at all times ."

"Everything was great apart from the TV not connecting or working as a smart tv should. It’s the little things…"

"Second visit here, it is a really nice hotel set in lovely grounds."

"See below list of issues: Damaged & dirty furniture in the bedroom. Mattress needed replacing. Bathroom - dated shower, toilet not flushing, extractor dirty and damaged. Emergency signage, non existent. The hotel reception over charged us with no apology, they took our credit card away from reception and ~I demand they haver to return with it. "